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Sense 2 stopped working

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‎08-29-2023 16:25 - last edited on ‎08-30-2023 11:06 by Fitbit Moderator

‎08-29-2023 16:25 - last edited on ‎08-30-2023 11:06 by Fitbit Moderator

What's going on ...? Since midnight (CET+2) my Sense 2 stopped working. I tried everything, but it does not work anymore, it looks dead to me.

I haven't seen any update link or else, it restarted itself again and again, but is not working anymore. Battery 50%


Moderator Edit: Clarified subject

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‎08-30-2023 11:20 - edited ‎08-30-2023 11:32

‎08-30-2023 11:20 - edited ‎08-30-2023 11:32

Hi there, @MSgirlie2020.

I've moved your post to the Sense 2 board since your watch hasn't been updated to the latest firmware. Thanks for the details and your efforts while troubleshooting your watch. I went ahead to check your details and it seems you already got in touch with our Support team. I'm sure our team will continue helping you with this matter, so please keep an open communication with them.

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