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Sense 2 stopped working

‎04-11-2026 02:17 - last edited on ‎04-11-2026 05:08 by Fitbit Moderator

‎04-11-2026 02:17 - last edited on ‎04-11-2026 05:08 by Fitbit Moderator

Since getting this, in 3 months it has broken, stopped tracking everything, and wont update at all. Anyone seeing this just dont buy it. Get an apple watch unless you want a glorified watch with a bunch of features that dont work

Moderator Edit: Clarified subject

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‎04-11-2026 05:14

‎04-11-2026 05:14

Hi there, @Brad6896. Welcome the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Sense 2 is not working properly. I understand your concern, I will do my best to help you with this!

Before considering other options, please take a look at this help article How to fix a blank, unresponsive, rebooting, or flickering Fitbit device screen

If none of the above works for you, would you mind giving more details of the issue(s) you're having so I can address them accordingly? 

Maria | Community Moderator, Fitbit


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