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Sense 2 touch screen is unresponsive

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‎07-26-2023 07:44 - last edited on ‎07-27-2023 17:51 by Fitbit Moderator

‎07-26-2023 07:44 - last edited on ‎07-27-2023 17:51 by Fitbit Moderator

Hello!  I noticed the same thing after I installed the July 2023 update.  Last night I did a factory reset on my sense 2, and it is now holding a charge again.  I keep getting the notification to do the July update, but I have been ignoring it because I know it caused the battery issues.  My tracker is working normally again without the update.

 

Moderator edit: format. 

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‎07-26-2023 20:50

‎07-26-2023 20:50

Hi @Al8nna - thanks for confirming things are more normal without the .61 update.

I'm guessing the touchscreen is now working too.

Author | ch, passion for improvement.

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