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Sense 2 - unable to set the time

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Hello.

I can't set the time on Fitbit Sense 2. It kicks me out of the app. 

After I go to the date and time settings. I click on the line. I am immediately thrown into the main menu.... I live in Ukraine. Perhaps the problem is in the region. The time difference is several hours. Let's say the correct time on my phone is now 00:58 and on the clock 10:55. Is it possible to fix this somehow? Has anyone encountered this? Thanks in advance.

Moderator Edit: Clarified subject

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4 REPLIES 4

When you say it kicks you out of the app, do you mean the Fitbit phone app?  If so, what OS do you have?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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In the Fitbit app, I go to settings. There I click on date and time. The first time it throws me to the home screen of the Fitbit app. When I repeat this action, it throws me out of the app to the phone's lock screen.  

Google Pixel 7

Android 15

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Apologies for the delay, but have you tried it again today? How about clearing the app cache?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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Good afternoon. It still doesn't work. Even the latest app update didn't help.

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