Sense 2 vibration has changed.

[ssnavs]

The vibration tone of Sense 2 has suddenly altered. Its very disturbing and I am changing to Light and Strong options on the clock face under settings,  but still the same croaky noise. I restarted the device. I even looked for reverting any firmware update. Kindly help. Its just been an year and I think I am under warranty. But does this get changed? Does anyone experience the same here? 

[N8teGee]

Hi @ssnavs

What you are describing sounds like a hardware issue with the vibration motor. You mentioned that you have done a restart which hasn't solved the issue.

I would recommend speaking with customer support (here). Hopefully they will be able to check your warranty status and confirm which options are available to you. 

[ssnavs]

It's unfortunate to report that the watch has completely ceased functioning. It's not syncing with my phone, and whenever I restart the device, it falls 10 minutes behind the actual time.

I intend to visit the store to have it checked as it's still under warranty. However, I'm uncertain whether I'll receive adequate compensation for the money I've invested.