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Sense 2 went blank after an update

Thursday - last edited Thursday by Fitbit Moderator

Thursday - last edited Thursday by Fitbit Moderator

My Sense 2 is only a few months old and just went blank immediately after an update at around 1:20 am. Will not charge now…I feel like I have been robbed of $250….

Moderator edit: updated subject for clarity

 

Moderator edit: formatting

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Thursday - last edited Thursday

Thursday - last edited Thursday

A warm welcome to the community forums @Rickyt53. 

Thank you for providing the information regarding your Sense 2. Sorry to know the difficulties that you are experiencing with the device. 

Please before considering other options, try to charge the device following the steps listed here: Why isn't my Fitbit device's battery charging? 

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