My Sense 2 is only a few months old and just went blank immediately after an update at around 1:20 am. Will not charge now…I feel like I have been robbed of $250…. Moderator edit: updated subject for clarity Moderator edit: formatting
The activity recommendation message on the home screen seems to be one day behind. For example today I got: Take it easy You've really pushed yourself recently! To avoid overtraining, take some time to slow down and recover. Target 2-29 cardio load t...
The message I received said I should first update my Fitbit App, before moving my Fitbit Account to Google. Indeed, I do not see the "move to Google Account" in my App, but Playstore refuses to install the latest Fitbit App on my old Android (8).It's...
I'd like a way to adjust the tolerance of when a Body Response Notification is activated. In general, I love the idea of getting a reminder to reflect, breath, and calm down, and I don't want to turn that off. However, everyday this week I've been ge...
Purchased back in May 2023 so not in warranty (I think)The one metal plate on the back has come off, I don't know where or how. Can I get this fixed anywhere? (By a professional, happy to pay) Or am I just going to have to cut my losses and get a new...
I just bought it less than a month ago. Frequently when I look at it it says "user not detected". I rarely get sleep data because it does this during the night a lot. I had the original sense for 3 years and it never did this. I thought I was upgradi...
My Fitbit sense 2 no longer records my exercise activities. It has happened twice this week after leaving the gym.
Has anyone seen this? I am doing my normal elliptical workout which before the update was an average of 160 bpm, now won’t show above 90 bpm/ zero zone minutes and flat graph when synced on the app. The heart rate screen on the watch shows an in...
My Sense 2 battery used to last 4-5 days and has been amazing but suddenly over the last few weeks it’s been draining within hours. I just came here and see I am not alone. They wouldn’t replace my last got bit when the screen cracked, so I had to bu...
Hi there. Has anyone having this issue with their Sense 2. Beginning this week my exercise activities aren’t being recorded. I went to the gym twice this week and while my activity was recorded later the Fitbit doesn’t even show I did the exercises....
The exercise options has a limit of 7 which is way less than the previous version. My Sense 2 watch only has 4 exercise options on my device and I cannot add these other options that were there before on the last version. I need to have Bike, Workup,...
I log water in my watch. Today I since it and ask the water data I had logged for the past few days never showed up in my phone app. It shows 0 for the last 3 days. Why? How do I fix this?
How do I pair my fit bit and update it changed time and date Moderator Edit: Clarified subject
Have had a Sense 2 for my birthday end of 2024 and have noticed the edge of the screen (under the glass) is coming awayLooking on Internet and Communities seems this is not uncommon for the Sense 2 - for a premium product still for sale on Fitbit/Goo...
Noticed tonight on the watch whilst I was on a walk the steps was counting fine, then it rolled back the number by a few 100 steps. Kept going til I hit my target 10k, watch buzzed at me with the graphics to show I’d hit my goal. Now the watch has ro...
Would appreciate if anyone help me to replace the battery in my sense 2. I am using sense 2 for past 2.5yrs. nowadays battery doesn't lasts for even one full day when it is not even sync with mobile app.I contacted customer care over call and checked...
Hi everyone! I've faced this problem since I bought and started first time my Sense 2. All data is syncing properly, the only exception is time. My watch shows 3 hours later then it is in my current location. How I could manage this issue. All previo...
Hi, it seems it is possible to access the data now, after exporting it is available in the stress journal as a CEDA data [export date].csv fileData is displayed once per minute, the format is not entirely clear but probably mean value for the minute ...
hi! I've seen some posts of people having the same issue, but for me, I can't get the factory reset to do anything! at first it was just the battery dying in less than 24 hours, and now this! I cannot afford a new one even with the discount code I wa...
On Fitbit sense 2, I thought there was a Find phone app. When I go to All Apps on my watch, Find phone isn't listed. Is this no longer a feature? --- Nevermind. I figured it out. I had to download that app feature Moderator edit: clarified subject....
Up until a couple of days ago I could find in under the heart section, but it no longer shows. Has there been an update that changed this? Moderator Edit: Clarified subject
The metallic looking ring on the face of my Sense 2 is faded and missing in some spots and I'm unable to use the heart rate feature Moderator Edit: Clarified subject
My steps keep disappearing from my Fitbit. This is the 3rd day in a row that I have hit my 10k goal and later a number of my steps simply disappear. My battery is at 90% this has been happening randomly for months. I thought I was crazy until I start...
My sense2 is charged 100% , it says that I need to download Fitbit app in multiple languages. I have had the watch for two years and never had issues. Screen is unresponsive and a reset doesn’t work either.
Hi, I just got notification of a new firmware. I am currently on 60.20001.210.26. Have anybody upgraded successfully to the new firmware? If so, what new features are there? I don't want to upgrade if there is no benefit and potentially end up li...
For the past month my Fitbit gps has failed or has been weird and/or doesn't sync my runs to Strava (yes, it is set up to do that). The last time my Sense 2 tracked my run - GPS functioning accurately and syncing accurately with Strava was April 1, 2...
Ever since daylight savings, my Sense 2 has not been tracking my sleep appropriately. I’ve restarted my Fitbit multiple times, turned Bluetooth on and off, deleted the app and re-downloaded the app, changed bands, restarted my phone, and it’s still n...
Clock disappeared after charging Fitbit sense 2 why
I have had a Versa 4 and many of the clocks have seconds on the screen. Why so few with the Sense 2? I miss this feature greatly. They need to add that feature to a few of the simpler clock faces. Moderator edit - updated subject for clarity
My new Sense 2, only 3 days old, required its first recharge but did not charge the entire day when plugged in, did all the troubleshooting ideas on here, but the same result of the fitbit logo flashing, then a big red X and then blank. Moderator e...
I have a Sense 2 watch. When I activate the watch by moving my arm I get at least 50% of the time, instead of my clock, the message : "Setup Wallet, no cards have been added in your wallet." I don't find a way to get rid of this message. Moderator ed...
I updated my Sense 2. Ever since the update my Fitbit will not stay connected to my iPhone 14. I've checked background app refresh. Restarted the phone and watch with no success. Tried factory resetting the watch and re-pairing it to my phone with no...
Ever since the update 3 days ago, my Sense 2 won’t update. Even when fully charged it just shuts down. It will only come back on when I put it to charge… Moderator Edit: Clarified subject
Does anyone have any luck with customer services? I’ve never experienced a company like this, it’s so bad. I have a sense 2 within warranty and the ECG has stopped working completely (I use for my heart murmur) as well as some other issues. I reached...
I lost vibration for text messages and calls for a couple of months. After reading a reply on another post it led me to MY issue -- different from that post. Seems the Do Not Disturb feature had been turned on on the watch itself. Not in the app o...
I have read many posts about being able to upload photos to clock face but I can’t seem to get it to work. Never see the settings option in the clock face when I download the photo clock face. Moderator Edit: Clarified subject
My watch was working fine, all of a sudden I noticed steps not tracking and the app says it's been locked due to warranty or RMA.Called into support went through the usual reboot, etc. When I logged into my Google Fitbit account i an RMA processed f...
Why can't we edit Exercise Type anymore? We need to correct when Fitbit does it wrong! I went on a HIKE yesterday (March 26, 2025). I entered "Hike" on my Fitbit Sense and on the Fitbit app on my phone. After I finished the 6 miles, in my FitBit app ...
After performing the app tracker update my sense 2 is stuck on this screen. I followed the thread from Bainser10 and tried all steps in there. The watch is dead and no access via the Android app. I tried the factory reset from the button, but it disp...
For some reason I lost connection to my Fitbit. When I tried to connect it back to my phone I entered the 4 digit code and then it sent my Fitbit sense 2 for an update. Once that happened my screen went black including the flashing Fitbit sign and th...
