Sense 2 will not sync with app

[Ericdelta]

Some of the stats will update, like number of steps, sleeping, but the app shows that the watch is not syncing. My calories out won't update. I uninstalled and reinstalled the app. No difference. The only way to get a sync is I have to restart the phone then it will synced for a day and then stop syncing.

Moderator edit: clarified subject.

[ManuFitbit]

Good to see you participating in the community @Ericdelta. 

Thank you for the details provided regarding this difficulty with your Sense 2 and thank you for trying to fix it on your own. 

Please, confirm that you have followed the steps listed in this help article to fix syncing issues. 

[Ericdelta]

Yes I have completed all of those steps. The only way to get my Fitbit watch to completely sync with the app requires me to restart the phone. Which I just did and now it is synced. Watch version 60.20001.214.24, Phone is Pixel 8 Pro Android version 16. 

[Telecaster1960]

I experience exactly the same, same phone, etc.. It was working flawless for two years

[Shannon_mari]

I am having the same issue with my time. Everything has synced except for the time. I have changed time zones, and I have restarted the app and my watch and restarted my phone (4 times!) to no avail. It's actually extremely frustrating to have your watch not sync correctly!!

[Bunkyclaire]

I am having the same issues, but i have a samsung s23+. Almost having to do this daily now and on the same software as you. Seriously thinking of changing to a different system now as it is incredibly frustrating. No issues before this one so seems odd this is happening now.

[Telecaster1960]

Update:  still having the issue. Have to restart my phone about every 2 days. Frustrating that apparently no reaction or aknowledgment from google/fitbit is visible anywhere. I have now put in a "ticket"

[Ericdelta]

Where do you put in a ticket. App looks like there was a recent update, and worked for a few days but now same thing, have to regularly restart phone to get it to synced and no official response yet.

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Problem still persists. I noticed that the issues with sync appear to happen when I start adding food into app to track calories. I was on vacation for several days so wasn't counting calories and it sank the entire time fine. As soon as I entered nutritional information it stops syncing.