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Sense 2 won’t connect to phone

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‎01-30-2024 23:25

‎01-30-2024 23:25

Replaced versa with sense 2 at Xmas, was working fine but now won’t connect to phone app, tried deleting everything and turning off Bluetooth but when I search for device it can’t be found? 

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‎01-31-2024 14:14 - edited ‎01-31-2024 14:14

‎01-31-2024 14:14 - edited ‎01-31-2024 14:14

Hi @Dav67. Welcome to the community forums. 

Thank you for sharing the inquiry regarding the Sense 2, and thanks for trying to fix it on your own. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

Please keep an eye on your inbox. 

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