12-05-2022 13:35
12-05-2022 13:35
My new Sense 2 does not display the weather. I get a screen instructing me to sync my app, then check for Bluetooth and internet problems. Everything is fine. It just doesn't seem to know how to get weather data. Anybody know how to fix this?
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12-05-2022 18:05 - edited 12-05-2022 18:06
12-05-2022 18:05 - edited 12-05-2022 18:06
It has happened to me also,I would like to say "something" happened to my settings,but most likely I managedto to toggle off a switch😁
Location is the obvious one,but no, ...
First - Open Fitbit App, → Tap your profile → Tap Sense → Tap Gallery → Tap Apps → Weather
Verify it is installed, if not, install it
Verify all permissions are granted
Go back to previous screen → Settings → Set your preferred temp.unit → List of cities → Current location
Sync Watch / App, and go to weather on your device.- if still no weather ,try the next step:
Tap and hold the Fitbit Icon on your phone → Info → Permissions → Make sure you have granted access to all of them.
Verify "Location" is set to always
In Data & WiFI verify "Unrestricted data usage",
Verify battery settings is set to "Do not optimize"
12-05-2022 17:16
12-05-2022 17:16
Sounds like an issue with location settings. Try these steps:
Open Fitbit App → Your Profile → Scroll Down to App Settings → Set Location to Automatic→ Sync Sense with app.
12-05-2022 17:28
12-05-2022 17:28
Location is already set to automatic??
12-05-2022 18:05 - edited 12-05-2022 18:06
12-05-2022 18:05 - edited 12-05-2022 18:06
It has happened to me also,I would like to say "something" happened to my settings,but most likely I managedto to toggle off a switch😁
Location is the obvious one,but no, ...
First - Open Fitbit App, → Tap your profile → Tap Sense → Tap Gallery → Tap Apps → Weather
Verify it is installed, if not, install it
Verify all permissions are granted
Go back to previous screen → Settings → Set your preferred temp.unit → List of cities → Current location
Sync Watch / App, and go to weather on your device.- if still no weather ,try the next step:
Tap and hold the Fitbit Icon on your phone → Info → Permissions → Make sure you have granted access to all of them.
Verify "Location" is set to always
In Data & WiFI verify "Unrestricted data usage",
Verify battery settings is set to "Do not optimize"
12-06-2022 09:44
12-06-2022 09:44
Thank you! I will step through these and see what happens.
12-06-2022 10:14
12-06-2022 10:14
OK. It is fixed! I am not sure what fixed it though. Somewhere in the process of checking for app permissions, location, etc, it just started working! I don't think I changed anything.....😁
06-25-2023 08:21
06-25-2023 08:21
thank you