help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 won’t hold a charge and won't update

‎04-04-2025 04:41 - last edited Friday by Fitbit Moderator

‎04-04-2025 04:41 - last edited Friday by Fitbit Moderator

Ever since the update 3 days ago, my Sense 2 won’t update. Even when fully charged it just shuts down. It will only come back on when I put it to charge…

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

Friday

Friday

A warm welcome to the forums @Kaddenn. 

Thank you for sharing with me the information regarding this difficulty that you are experiencing with your Sense 2. 

Before considering other options and since your device is not getting to hold charge, I'd suggest you to follow the steps listed in this help article to fix battery issues: Why isn't my Fitbit device's battery charging?

Best Answer
0 Votes