03-11-2025
09:00
- last edited on
03-14-2025
06:41
by
LizzyFitbit
03-11-2025
09:00
- last edited on
03-14-2025
06:41
by
LizzyFitbit
If I purchase a new Sense 2, will it have the same battery problems associated with the update? I currently have a Sense that holds a charge for less than 24 hours after the update.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Best Answer03-11-2025 10:28
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-11-2025 10:28
@MeeyowMom if you are talking about the recent firmware update, that only affected the Versa 3 and Sense devices. It does not impact the Sense 2 at all.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
03-11-2025 10:28
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-11-2025 10:28
@MeeyowMom if you are talking about the recent firmware update, that only affected the Versa 3 and Sense devices. It does not impact the Sense 2 at all.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
03-11-2025 11:59
03-11-2025 11:59
I am seeing that it is also included in the firmware update that has messed up the Sense 2 too.
03-11-2025 12:33
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-11-2025 12:33
@MeeyowMom the update discussed here only affects the Versa 3 and the original Sense. It does not affect the Sense 2. Is there a different update that you are concerned about?
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
03-11-2025 12:36
03-11-2025 12:36
I stand corrected! That's what random searches do for you lol. Thank you so much!!
Best Answer03-11-2025 16:39
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-11-2025 16:39
Hi @MeeyowMom. Welcome to the Community. @alexthecat Thanks for all your help here!
I'm glad to see that you are all helping each other out on this forum. It's great that we can come together and share information and support. I took the liberty to mark Alex's post as the Best Answer.
This will help other users who are experiencing the same issue find the information they need.
Best Answer03-21-2025 13:26
03-21-2025 13:26
Is it accurate though? My Sense 2 is starting to have serious battery issues.
Best Answer03-31-2025 17:29 - edited 03-31-2025 17:30
03-31-2025 17:29 - edited 03-31-2025 17:30
I do not agree with you at all. My sense 2 used to go three to four days without having to charge it but it can't even go 8 hrs. This happened when the update happened.
Best Answer