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Sense 2 won't show the correct time and date

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My time and date displayed changed. How do I set the time and date?

 

 

Moderator Edit: Clarified subject

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Hi there, @hood_elliot. Welcome to the Fitbit Community Forums. I'm glad to hear you managed to solve the issue with your Sense 2, thanks for sharing the steps that worked for you. 

@Thomba Welcome on board! Thanks for the details provided in your post about the issue with your Sense 2.

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Mine did the same thing my time is completely off 

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I changed my clock face and the time and date went back to normal, try doing that..

Weird..

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Hi there, @hood_elliot. Welcome to the Fitbit Community Forums. I'm glad to hear you managed to solve the issue with your Sense 2, thanks for sharing the steps that worked for you. 

@Thomba Welcome on board! Thanks for the details provided in your post about the issue with your Sense 2.

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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