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Sense 2 won't show the correct time

ANSWERED

‎04-07-2025 11:56 - last edited on ‎04-09-2025 07:56 by Fitbit Moderator

‎04-07-2025 11:56 - last edited on ‎04-09-2025 07:56 by Fitbit Moderator

Hi everyone! I've faced this problem since I bought and started first time my Sense 2. All data is syncing properly, the only exception is time. My watch shows 3 hours later then it is in my current location. How I could manage this issue. All previous topics about similar problem were discovered and tips were tried. 

Could I change the time manually, for example?

Moderator Edit: Clarified subject

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‎04-09-2025 07:58

‎04-09-2025 07:58

Hi there, @Sad_monk. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Sense 2 is showing the wrong time. I understand your concern, I will do my best to help you with this!

Yes, you could. Try changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-09-2025 07:58

‎04-09-2025 07:58

Hi there, @Sad_monk. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Sense 2 is showing the wrong time. I understand your concern, I will do my best to help you with this!

Yes, you could. Try changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes