Sense 2 wont sync text message notification on iPhone

[JammFamily]

I've got a new Sense 2, and for the life of me I can not get my text notifications to sync.

I have tried every forum that I have found and it still does not work. I'm ready to go back to my apple watch.

Can someone help?

[DavidFitbit]

Hi @JammFamily Welcome to  the Fitbit Community! It's great to have you here!

I'm glad to help you with the notifications setup on your new Sense 2.

For iPhone users, you may take a look at our help article How do I get notifications from my phone on my Fitbit device? below the section "Why are notifications delayed or missing?".

Scroll down to the section "Step 2: Complete the troubleshooting steps" > "4. Reset system notifications (iPhones and iPads)"

I hope these instructions will be helpful. Have a great day!

[JammFamily]

Hi David,

Thank you for the information, I’ve tried this now twice with no luck. Any other suggestions?

[DavidFitbit]

Hi @JammFamily, thank you for your response. 

I'm sorry to hear your notifications are still missing. 

In reference with the link i provided in my previous post, can you please tell me if you found any error message while following the instructions on the section "How do I set up notifications?" > iPhones and iPads?

In addition, can you tell me the iOS version your iPhone is running ?

[JammFamily]

Found no errors or messages.

Im running the version 18.2.1