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Sense 2 wrong time

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‎07-20-2024 06:23 - last edited on ‎07-20-2024 12:42 by Fitbit Moderator

‎07-20-2024 06:23 - last edited on ‎07-20-2024 12:42 by Fitbit Moderator

Ive just set up and paired my new senses 2 fitbit and the time is 2 hours ahead. I can't see where to adjust it manually. I've tried YouTube video but the set up I have on my fitbit apps appears to be different. I can't find advanced settings. 

 

Moderator edit: clarified subject.

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‎07-20-2024 12:40 - edited ‎07-20-2024 12:41

‎07-20-2024 12:40 - edited ‎07-20-2024 12:41

Welcome to the forums @Lcollins01. 

Thank you for providing the details regarding your Sense 2. Thanks for trying to fix it on your own.

Your Fitbit device uses the time of the device you're syncing with. If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.

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