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Sense changes EST to GMT time

yesterday - last edited 7 hours ago by Fitbit Moderator

yesterday - last edited 7 hours ago by Fitbit Moderator

My Sense randomly reset the time to Boise, Time Zone, I'm in EST.  It throws off sleep monitoring, makes me late for meetings, two hours late!  I've tried both option, manual and automatic.  Somehow it can't find my phone at night and resets to Boise time GMT.  I'm out of options but pissed enuf to move to a competitor.

 

Moderator edit: edited title to clarity.

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5 hours ago

5 hours ago

Hello @Trippster, welcome to the community. 

I appreciate your efforts and details letting me know about this situation with the time zone of your Sense changing at night. I understand the impact of this and how you can feel, I'll do my best to improve the situation.

I advise you to have selected your country of residence in your phone settings, so that your device also has the same time zone as your Sense.

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