help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-29-2023 04:47

‎11-29-2023 04:47

My Sense 2 has stopped workin firstly it didnt want to connect and now ot doesnt want to charge or come on. Its dead

Best Answer
0 Votes
1 REPLY 1

‎11-30-2023 03:23

‎11-30-2023 03:23

Welcome to the Fitbit community, @AmandaHefer!

Sad to hear that your Sense 2 isn't working as expected.
As there is a chance that your device's battery is totally drained, please try to charge it while having a closer look here to exclude all possible sources of error:

Why isn't my Fitbit device's battery charging? 

Please pay special attention to this:

How do I clean my Fitbit device? 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
Best Answer
0 Votes