help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Slow Charge Still Happening

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-29-2023 13:58

‎11-29-2023 13:58

Hello All,  Still having the same issue, Fitbit slowly charging?    When I connect my Fitbit to the charging cable, after 30 seconds, I get a slow charging message and it takes about 4+ hours to charge.  I have,  - Cleaned the back of the Fitbit and charging cable - Reset the Fitbit - Tried different charging blocks - At the most recent software version Any help or is my Fitbit becoming useless? 

 

Best Answer
0 Votes
1 REPLY 1

‎11-30-2023 03:16 - edited ‎11-30-2023 03:17

‎11-30-2023 03:16 - edited ‎11-30-2023 03:17

Welcome back to the Fitbit community, @slowcharge!

Sad to hear that you're having an issue charging your Sense 2. Thanks for having taken the time trying to get things fixed by yourself.
I've seen that you've already reported your device having this problem since June 2022. As to me it seems that your device has technical issues, I'd recommend contacting Fitbit support for further assistance on that:

Fitbit Support Contact 

 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer
0 Votes