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Sleep Data Will not show on App

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Recently, (Week or more ago) My Fitbit app stopped showing my Sleep score completely
Strangely when i looked back on historic sleep records as soon as i accessed the page all the data removed itself ? Was there initially and then each past week I opened it showed data for a couple seconds then just Disappeared ?
My sleep score shows on the sense, just zero in the app, it will not even let me enter a Manual Sleep Record ?

I have tried everything, unpair/Pair, remove from account add back, fully reset watch to Factory, deleted app and added back all these multiple times, am at a loss what to do now as really wanted the sleep in the app
Anyone have the same thing and have a fix please ?

IMG-20250508-WA0008.jpgIMG-20250508-WA0006.jpgIMG-20250508-WA0007.jpgIMG-20250508-WA0009.jpgWhatsApp Image.jpg

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Just as an update, Have now fixed this by looking at all old posts, I live in Thailand and just bought a new BMW, Had problems with the Thailand BMW App and they made me change my settings (Region etc) so as to be able to use the Car Software

This was the Post I read:

Hi @TedKuan @ManuFitbit @Sara-Lu 

Koan local distributor in Thailand just solved the problem for me . You need to change region calendar from Buddhist to Gregorian. Now all data updated.  So glad 

CrawfordTaylor_0-1746673169991.png

Now when i checked all that, my Calendar was already Gregorian, but other display settings were wrong, it showed date in the Thai Calendar, so I Knew I was in the right place, changed all that and job done

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Just as an update, Have now fixed this by looking at all old posts, I live in Thailand and just bought a new BMW, Had problems with the Thailand BMW App and they made me change my settings (Region etc) so as to be able to use the Car Software

This was the Post I read:

Hi @TedKuan @ManuFitbit @Sara-Lu 

Koan local distributor in Thailand just solved the problem for me . You need to change region calendar from Buddhist to Gregorian. Now all data updated.  So glad 

CrawfordTaylor_0-1746673169991.png

Now when i checked all that, my Calendar was already Gregorian, but other display settings were wrong, it showed date in the Thai Calendar, so I Knew I was in the right place, changed all that and job done

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0 Votes