12-18-2022 14:29
12-18-2022 14:29
I've had this device for about a month and the Sleep Score sync to the device is consistently unreliable.
I have the latest version of the Android app and latest firmware version for the device.
When I get out of bed, my Sleep Score is immediately available in the app with hours categorized, etc. I can perform repeated manual syncs from the app, but the watch still does not update the Sleep Score and just shows two dashes (--) , while all other stats are displayed accurately and in real-time on the device.
Many times, the Sleep Score will finally appear on the watch at some random interval between 4-8 hours, but not always. It exhibits the same behavior with several different watch faces, including the standard one. If I restart the watch, the Sleep Score will appear after a few minutes, but then won't sync again the following day.
Given that a manual sync doesn't work, how does one force the Sleep Score to appear on the watch without having to restart daily? Any clues as to why it won't sync reliably?