11-13-2023 22:44
11-13-2023 22:44
My Fitbit app on my phone will show my sleep details including sleep score, but on my Sense 2 the sleep score shows up blank until I shut it down and turn it back on. It's paired and syncing to the app cause the app on my phone will show all the sleep data, but it isn't updating on the fitbit itself.
11-15-2023 05:47
11-15-2023 05:47
Hello @Vince0215 and welcome to the Community. Are you looking for your sleep details shortly after waking up? My sleep details take about 2-3 hours to show up on my Sense 2, but they eventually show up. Many users have this same experience and some users say it takes longer. Can you try waiting a while to see if they eventually show up? It just might be better to be patient, as Fitbit hasn't addressed user posts about this. If you still need to restart it every day, then please contact Support for more help.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-16-2023 09:00
11-16-2023 09:00
Thank you. I'll try waiting a little longer.