Snore detect toggle and snore report missing for Sense 2

[kellymreid83]

I bought a new Sense 2 about a week or two ago, and I’m missing the snore detection toggle in the sleep duration menu  and snore report each day. I have had Fitbit premium for about 4 years now. Is there a known issue with this? I saw a post from a while back about this topic but it was resolved with a firmware update. Do we need another?

[DavidFitbit]

Hi @kellymreid83. It's great to see that you've visited the Fitbit Community! 

Allow me to help you with your missing snore detection toggle.

With a Premium subscription, turn on the snore and noise detection feature to allow the microphone on your Fitbit Sense or Fitbit Versa 3 to track noise, including snoring from you or someone next to you.

If you bought a Sense 2, you won't see this feature. However, if this feature is relevant to you, you can always return your device following our Fitbit Terms of sale if you purchased your device from our webstore or consult with your reseller if you purchased from an authorized retailer.

On the other hand, your Sense 2 has many other features that may interest you.

I hope this will be helpful for you !

[kellymreid83]

The Sense 2 doesn’t offer snore detection?! Why on earth not?!

Thank you,

Kelly Reid

[DavidFitbit]

Hi @kellymreid83 Thank you for your response and i understand your reaction.

We're constantly striving to improve Google and Fitbit products and services, and we appreciate all of the input we receive from our customers.

You may suggest to add this feature to the Sense 2. The best place to do it is the Product Feedback board on our community.

If a similar suggestion has already been made by another member of the community, you can vote for their suggestion and add your comments.

Thanks for your feedback and for participating in our community!