Software Update & Body Sensor

[MSal1471]

I recently had a software update on my Android and then a warning came on from Google wanting me to complete an action required in Fitbit. I found it was an issue with data collected from the body sensors, but I cannot find the settings on my phone anymore. Is anyone else having this issue?

[JF6084]

Yes I am having this same issue & my phone is consistently sending me a notification. From what I have read I need to use a different clock face to enable the body sensor.  

[DavidFitbit]

Hi @MSal1471, welcome to  the Fitbit Community! It's great to have you here!

Let me help you find the "body sensors" settings on your mobile.

You usually should be able to find these settings by following the instructions below:

• Go to your phone settings (the gear icon)
• Select Apps
• Go to the Fitbit app
• Select App authorizations
• Go to Body sensors

[MSal1471]

Thank you. I've tried that and it's no longer an option for me. It's not
visible to select.

[DavidFitbit]

Hi @MSal1471, thank you for your response. 

I'm sorry to read this option is no longer available on your Fitbit app. Would you please be so kind to share a screenshot of this page showing the absence of this option ? 

In addition you can force quit the app if you feel the Fitbit app is not working properly.

[MSal1471]

I figured it would be in the health, fitness & wellness section, but it wasn't there either.

 

 

 

[HeliosNovas]

I am also having this issue, and uninstalled the Fitbit app until Google Fit is fixed. Because like you, the Body Tracker option is nowhere to be found.

[Gazebo77]

I am having the same issue....I restarted my phone and so far it hasn't happened again (knock on wood lol).

[DavidFitbit]

Hi @MSal1471, @Gazebo77 & @HeliosNovas, Thank you for your responses and for the screenshots shared.

Usually an option missing on the list of permissions of a certain app may be related to an Operating System outdated.

So first, ensure you are running the latest version of the Fitbit app (4.55.1 for iOS/Android). For instructions see How do I use the Fitbit app? > How do I update the Fitbit app?

If your app is outdated and you still don't see an update available. Make sure your operating system meets the minimum requirements to run the Fitbit app. (At least Android 11.0 for Android and at least iOS 15 for Apple).

In addition, you could try the troubleshooting suggested by @Gazebo77 if you haven't done so. I appreciate your time in this process.

[jteez]

Hi I'm having the same issue since Samsung updated to oneUI 8.

I am already running latest fitbit 4.55.1

Exactly as everyone says, that specific body sensors option isn't there but i've enabled all health and fitness for both google play and in fitbit app

Thanks,