Steps resetting on my Sense 2

[ashdown9]

Just wondering if there is an issue or update as my Sense 2 steps have recently been resetting.  This just started to occur within the couple of weeks.  I received my Sense as a gift December 2023.

[Guy_]

Hi @ashdown9 - there is currently a steps bug, have a look at the first post in Unreliable step counting bug to see if this is the same issue.

[ashdown9 · Accepted solution]

Thank you. I will give a try

[hrm87]

What exactly is the fix?  Nothing on the post indicated that this was supposed to be resolved (I saw your 3/7 update unsure if that applies here and if it does please lmk) and there are 200+ comments. This is very much still happening so is that different from your initial post and if not, please let us know what to do if you have solved it! Many thanks!!

[Guy_]

Hi @hrm87 - as the post says, there currently is no fix and nothing you can do to fix it.

Google knows of the bug introduced at their end before Feb 23rd and as of now have not undone the change.

The post will be updated should the situation change.

[ashdown9]

Thank you for posting as well. When my Sense 2 started to reset, I thought
that I also needed to either tighten or loosen my band. But to no avail.