Trying to sync my Sense 2

[Lilliezoee]

I trying to sync my watch it gives me the code to enter and I put int in and in little bit it say something went wrong abort! I have tried shutting it down my phone down turning the Bluetooth on and off nothing

Moderator edit: clarified subject.

[ManuFitbit]

Welcome to the community forums @Lilliezoee 

Thanks for the details regarding your Sense 2 and the attempts followed in order to set up. 

Before considering other options, let me ask if you already followed these steps in order to set up your device.

[Lilliezoee]

Yes I have done all these steps

Sent from my iPhone

[ManuFitbit]

Hi @Lilliezoee. Thanks for getting back.

I appreciate your reply and confirming that you already tried all the suggested steps.

I would like to know what is the phone's model that you are trying to sync your Fitbit with.

In the meantime, please visit this help article which has a list of the compatible devices that sync with Fitbit trackers.

[Lilliezoee]

My phone is a I phone 12 it send to run on this phone just fine , then it would not sync so I removed it and reinstall now it won't sync