Unable to choose more exercises on Sense 2

[rb3016]

Hi,

I recently purchased a Sense 2 and still fimilliazing myself. My issue is that on my excercise app. It displays my 3 recent excercises. When I tap on "other exercises" I get nothing. A few days ago it would display other forms of exercising. I have tried resetting with negative results. I seached this furum with no results.  Any help would greatly be appreciated.

Robert

Moderator edit: edited title to clarity

[CrisVillaFitbit · Accepted solution]

Hello, @rb3016 It is nice to see you around the community.

Thanks for letting me know about this situation with the exercise app in your Sense 2 when trying to get more exercises.

I was able to confirm you contacted support and they were able to provide you with a solution, if you have any other questions or concerns, my best recommendation would be to contact them, thanks for your efforts!

[rb3016]

Hi, CrisVillaFitbit

No solution has yet been provided relative my issue. I'm still trying to get more excercises from "other exercises". Any assistance would be appreciated.

Robert

[rb3016]

The Fitbit community

The only assistance I received from customer support was just wait until the next Fitbit update after calling twice. I did a factory reset on my sense 2 which resolved my issue. I was in the process of returning my sense 2 back to Kohl's if the factory reset didn't work due to there return 30 day policy. Good luck with your issues.

Robert