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Unable to export ECG pdf data from Sense 2

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‎12-24-2023 18:20 - last edited on ‎12-26-2023 12:56 by Fitbit Moderator

‎12-24-2023 18:20 - last edited on ‎12-26-2023 12:56 by Fitbit Moderator

Hello everyone.

I'm in trouble, recently purchased sense2 , it's very powerful , works well. But the ecg data has not been able to export to pdf, my iphone, ipad, Galaxy S10+, all unsuccessful, no response and fitbit app notification is not anything, what should I do, is it a hardware problem of the device or something else, I need help!

English is not my native language, I use a translation program, please forgive me.

 

Modifica del moderatore: tema aggiornato per chiarezza

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‎12-26-2023 13:02

‎12-26-2023 13:02

Hello, @Leo-Rex Welcome to the community!

Thanks for letting me know about this situation in regards to report ECG data on your Sense 2.

I was able to confirm you contacted support and they were able to provide you with a solution, if you have any other questions or concerns, my best recommendation would be to contact them.

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1 REPLY 1

‎12-26-2023 13:02

‎12-26-2023 13:02

Hello, @Leo-Rex Welcome to the community!

Thanks for letting me know about this situation in regards to report ECG data on your Sense 2.

I was able to confirm you contacted support and they were able to provide you with a solution, if you have any other questions or concerns, my best recommendation would be to contact them.

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