08-10-2023
00:48
- last edited on
08-11-2023
11:00
by
LizzyFitbit
08-10-2023
00:48
- last edited on
08-11-2023
11:00
by
LizzyFitbit
I’ve been trying to put the Spectrum clock face on my Sense 2 but it says unavailable. There seems to be a very limited about of clock faces available for this watch - non of which meet my criteria of decent sized font for the time and steps plus a few other bits. Any advice out there?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @Cyclingliz. @Talahthas Thanks for stopping by to help our member.
@Cyclingliz Thanks for bringing this to our attention. This is odd as the Sense 2 supports the Spectrum clock face. Was your watch syncing correctly when trying to change the clock face? Did you try using WiFi and mobile data? If you haven't done so, try forgetting your watch from the Bluetooth settings, force quitting the Fitbit app, rebooting your phone, opening the Fitbit app, forcing a manual sync and changing the clock face one more time.
As a side note, and as @Talahthas mentioned, we have a variety of clock faces available for the Sense 2. Make sure to visit the Fitbit Gallery, or the link shared above in order to find other options that fit your needs.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome back to the Fitbit community, @Cyclingliz! You might want to have look here to get a wider variety of clock faces for your Sense 2:
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @Cyclingliz. @Talahthas Thanks for stopping by to help our member.
@Cyclingliz Thanks for bringing this to our attention. This is odd as the Sense 2 supports the Spectrum clock face. Was your watch syncing correctly when trying to change the clock face? Did you try using WiFi and mobile data? If you haven't done so, try forgetting your watch from the Bluetooth settings, force quitting the Fitbit app, rebooting your phone, opening the Fitbit app, forcing a manual sync and changing the clock face one more time.
As a side note, and as @Talahthas mentioned, we have a variety of clock faces available for the Sense 2. Make sure to visit the Fitbit Gallery, or the link shared above in order to find other options that fit your needs.
Best AnswerThanks for your help all sorted now😀
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Thanks for reporting back, @Cyclingliz.
Have fun with your Sense 2!
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @Cyclingliz. @Talahthas It's always great to see you around!
@Cyclingliz Thanks for keeping me posted. I'm glad this got sorted out and as our friend mentioned, I hope you enjoy the experience with your Sense 2!
By the way, let me invite you to visit our Health & Wellness board where you can make new friends, start your own topics and find great encouragement from other members. Happy stepping!
Best Answer