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Unable to reopen ECG app on Sense 2

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‎05-28-2024 06:35 - last edited on ‎11-28-2024 06:35 by Fitbit Moderator

‎05-28-2024 06:35 - last edited on ‎11-28-2024 06:35 by Fitbit Moderator

I have been trying to use the ECG app but it keeps showing "ERROR Please reopen the Application"

I have chatted with customer service and followed their advice to remove app and reinstall it and it still coming up with this message. I have also removed the Fitbit app on my Android Phone and I'm able to access the ECG, take a couple of readings than goes down again. Very frustrating not to be able to use this feature.


Moderator Edit: Clarified subject

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