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Unable to use Fitbit app

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‎11-26-2022 04:43

‎11-26-2022 04:43

I updated to the latest version of Android software on my Samsung phone S21 pro about 4 days back. Since then unable to log into fitbit app. I have tried log in, join, Uninstaller app and reinstalled, shut down the mobile and restarted, deleted app shut down phone started again and installed app but to no use. 

 

 

 

WheI try to log in get a message fitbit.com navailable now try after sometime ot 

 

 

 

 

 

 

 

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1 REPLY 1

‎11-26-2022 15:14

‎11-26-2022 15:14

Check "Permissions in the Fitbit App:

 

  • Long press Fitbit Icon on your phone → Info
  • Permissions
  • Make sure to grant access to all permissions.
  • Go back to "Info"
  • Make sure to allow Fitbit to open links

If that does not do the trick, Samsung may have blocked the app from connecting to someservices:

 

Try these steps in "Phone Settings"  

  • Connections → More Connections  → VPN If any VPN is listed, remove it, or set it to "none"
  • Connections → More Connections  → Private DNS Set it to "Automatic", or "None"
Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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