08-28-2024 12:40
08-28-2024 12:40
My sense 2 does not update with the current cards in my Google Wallet. It still has an old card, I believe from Fitbit Pay actually, haven't used the watch to pay in quite a while. I've read all about Google Wallet not working on multiple Fitbit types, is this still a problem? How do I fix it if there is a fix?
09-08-2024 12:32
09-08-2024 12:32
@lastmart Welcome to the forums!
Thanks for bringing this to my attention. As you may know, we've transitioned from Fitbit Pay to Google Pay, and it should continue working on all Sense 2 devices as long as your bank is listed in the supported banks list.
Keep in mind that you need to set up your cards again on the Fitbit app, even if you have them on the separated Google Wallet app for mobile devices. To do this process, I'd recommend this help article where you'll find detailed instructions.
09-20-2024 07:17
09-20-2024 07:17
What "detailed instructions" do you mean? It simply does not work, I keep getting a screen that says "contact bank" and I'm not the only one.
It worked on my previous Sense 2, the app just doesn't add a new bankcard.
It is very annoying that this problem is all over the forum and useless updates keep getting pushed on your watch so you get a YouTube app you don't want, but this basic Google Pay issue does not get fixed.
Bring back Fitbit Pay for Pete's sake, that did work.
10-19-2024 02:43
10-19-2024 02:43
Hello, I've been unable to get any help regarding my Fitbit sense 2. My cards were working fine previously, however, after an update, they stopped working. I can see the card with with the last 4 digits shown, but not the card tile. Tried to pay with watch bit doesn't work. Please help.