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Workouts showing wrong calories burnt using Sense 2

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‎06-13-2024 17:14 - last edited on ‎06-16-2024 09:06 by Fitbit Moderator

‎06-13-2024 17:14 - last edited on ‎06-16-2024 09:06 by Fitbit Moderator

Starting yesterday afternoon, the past two Fitbit workouts I did through my FitbitPremium logged as negative one calorie. This happened with a yoga session I did yesterday as well as a cardio workout I did today.  I researched the issue, and I've already determined that the firmware is up to date on my Fitbit Sense 2. I think my device is about 1 1/2 to 2 years old. I tried turning the device on and off. Any ideas on how I can fix this?

 

Moderator edit: edited title to clarity.

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‎06-16-2024 09:08

‎06-16-2024 09:08

Hello and welcome to the community, @ItsAllTemporary.

Thanks for letting me know about this situation in regards to the calories burnt tracked by your Sense 2.

My best recommendation for you would be to check this article, specifically in the part 'What are some tips to make sure my Fitbit daily activity is accurate?', and then let me know how it goes once you've tried these steps.

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