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Wrong sleep start time

ANSWERED

‎04-18-2024 19:27

‎04-18-2024 19:27

Sense 2 does not log the correct sleep start time. Always log several hours later than the actual time thus affecting the sleep score!  No amount of reset, uninstall & reinstall etc can fix it!

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‎04-19-2024 09:49 - edited ‎04-19-2024 20:28

‎04-19-2024 09:49 - edited ‎04-19-2024 20:28

Hi @SunsetRunner.

Are you wearing your watch tight enough so that it's getting a good heart rate signal? Wearing it too loosely can affect heart rate readings and therefore also sleep tracking. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

View best answer in original post

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‎04-19-2024 09:49 - edited ‎04-19-2024 20:28

‎04-19-2024 09:49 - edited ‎04-19-2024 20:28

Hi @SunsetRunner.

Are you wearing your watch tight enough so that it's getting a good heart rate signal? Wearing it too loosely can affect heart rate readings and therefore also sleep tracking. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎04-19-2024 18:35

In response to N8teGee

‎04-19-2024 18:35

Yes thanks, I’m putting it on as tight as it can be while setting it to
night mode. Some how it deducted around 3 hours from the start time!
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