04-14-2024 02:32
04-14-2024 02:32
Sense 2 still on warranty. It's been one month since I've been noticed these parts coming off by themselves.
Is this normal? Does it affect the functions of the watch? Can I ask for a replacement watch?
Thank you 🙂
04-14-2024 05:23
04-14-2024 05:23
Same here...
04-14-2024 05:37
04-14-2024 05:37
Hello @thefakeyannis and @Schol and welcome to the Community. There are many posts about this issue. I think Fitbit is replacing devices that are under warranty. That edge is the contact area for the ECG and EDA scan apps. Eventually, both features will stop working.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
04-15-2024 09:47
04-15-2024 09:47
Yes this looks like the metallic conductive area is delamination from the glass. Definitely a defect and worth contacting customer support.
04-19-2024 13:27
04-19-2024 13:27
Same here, I didn't notice any function not working