Sense 2 still on warranty. It's been one month since I've been noticed these parts coming off by themselves.
Is this normal? Does it affect the functions of the watch? Can I ask for a replacement watch?
Thank you 🙂
Hello @thefakeyannis and @Schol and welcome to the Community. There are many posts about this issue. I think Fitbit is replacing devices that are under warranty. That edge is the contact area for the ECG and EDA scan apps. Eventually, both features will stop working.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Yes this looks like the metallic conductive area is delamination from the glass. Definitely a defect and worth contacting customer support.