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exposed to MRI and Sense 2 quit working

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exposed to MRI and Sense 2 quit working

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@Elizabeth49   Many types of electronic devices can be damaged by the very strong magnetic field in an MRI, including smartwatches.  I think you're out of luck.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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That's what I thought but it was hoping there was something better I could
do.
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Hi @Elizabeth49 - it may need charging and as the watch might have been demagnetised the charge cable may no longer connect properly.

You can try holding it in place or take the charge cable with you for the next MRI !!

The hospital shouldn't allow patients to wear anything metal during an MRI - this has happened to other users also and is a common question/issue if you look in the forums for "MRI".

Sense depolarised 

Author | ch, passion for improvement.

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@Guy_ wrote:

You can try holding it in place or take the charge cable with you for the next MRI !!


I hope you are being facetious, since you next comment correctly advises that patients shouldn't bring any ferrous metal into an MRI suite.  If you aren't being facetious, an MRI can't repolarize magnets.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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As mentioned, the technician should have made you take the watch off. 

Your best choice is to go through warranty 

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