09-22-2023
08:27
- last edited on
09-23-2023
12:11
by
MarreFitbit
09-22-2023
08:27
- last edited on
09-23-2023
12:11
by
MarreFitbit
The active zone minutes on my sense is not syncing to the fitbit app. However the rest of the stats does sync to fitbit e.g steps, distance etc, no issues for these.
I tried to restart my sense, reinstall my fitbit app, restart my phone. The syncing issue is still not fixed. Anyone faces the same issue and managed to resolve it? Thanks.
Moderator Edit: Clarified subject
09-26-2023 04:40 - edited 09-26-2023 04:49
09-26-2023 04:40 - edited 09-26-2023 04:49
Hey, @PWDW , that is strange! So your Sense is telling you you have active zone minutes. Where do you find them?
You did restart your Sense, did you try to "factory reset" them? Try that after syncing, because else you loose your steps etc. too.
Good luck.