Activity hours not syncing

[Wileycatt]

Hi! Has anyone had the issue that their Sense records activity hours but the app doesn't or won't sync it? Everything else has synced except that! Looks like I've managed to do 13000 steps whilst sat down 🤦

If anyone can help me I'd greatly appreciate it! 

I've tried impairing and repairing but it hasn't worked.

[FloppyDrive]

Is this a recent issue or ongoing? There has been a recent widely-reported syncing issue. Maybe try to Force Stop the Fitbit app and then open it. https://community.fitbit.com/t5/Android-App/Android-Notifications-and-Syncing-Issues/m-p/4878625#M14...

[Wileycatt]

I tried that, it didn't work 😖

Thanks anyway

[Wileycatt]

Now my sense isn't picking up activity hours.

Somehow I've managed to do nearly 2000 steps without moving and I've only been up an hour and a half 🤷🏼‍:female_sign: