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Sense doesn't have Kayak as exercise shortcut

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Hi 👋 before  i updated my sense i had the option  of kyak on my watch which is great for me as i do kyaking and swimming  a lot. . But the option of kyak in exercise  is gone totally now. How can i get this option back on my exercise  options?? Also after i swim i cant stop my watch it's  locked and then goes into my wallet option automatically.  So i have to press down t button to restart  it again for 10 seconds or more. I can't  keep doing this surely. Please help..!!

 

Moderator Edit: Clarified subject

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Hi @Lisao12.

 

All of the available exercise shortcuts should be on the device in the exercise app. I have just checked myself and it does appear that the kyak option is no longer in the list for some reason. According to this help article (here), you should choose the workout shortcut instead - "If your exercise isn’t included, choose Workout.".

 

When you start a swimming workout, the screen is automatically locked (you will see a lock symbol next to the button). To unlock the device you should double press the button. This should take you to a summary screen where you can end or resume the activity. If you allow the screen to turn off before selecting an option, you will need to tap resume before double pressing the button again. Otherwise it brings up the shortcut screen with the wallet icon as you pointed out (seems like a bug to me). Hopefully a Moderator can report this unless it's intended behaviour (I don't think it is). 

Community Council Member

Nathan | UK

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Thank you very much for your e mail. I defo say its a bug. I am returning
it to the shop and see what happens. I will give it another go . Failing
that i will have to change to another brand which will be very
disappointing 😞. Thanks again for your help.
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