help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Add device not working on app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-01-2024 05:23

‎10-01-2024 05:23

I'm trying to re add my sense but the add device feature just circles. My device is charged and I've opened and closed the app multiple times. What's wrong with the app??

Best Answer
0 Votes
2 REPLIES 2

‎10-02-2024 03:56

‎10-02-2024 03:56

Remove (uninstall) the Fitbit app and reinstall it again.

I had the same problem and after remove/install the app the problem was solved...

Martin

Martin
Best Answer
0 Votes

‎10-11-2024 02:23

‎10-11-2024 02:23

I just installed the newest fitbit app version 4.27. I tested it by adding another Fitbit watch and it works now fine again...

Martin
Best Answer
0 Votes