Alarm Clock not working on low battery <5%

[chruez007]

Dear Fitbit Support

I am writing to you because the Alarm Clock isn't working when battery charge is lower than 5%.

Maybe it is working but the "To recharge"-Notification blocks any other application from running.

May you please change this? it would be great getting up on time even if the battery is very low. If I sleep and the message appears I won't be able to confirm it 🙂

It would not happen that often if the SPO2 Clock Face would have a Battery percentage displayed 🙂

thank you for your help I have Fitbit Versa

[Guy_]

Your watch notifies you when you reach 25% battery level, leaving enough time to recharge before bed.

The SpO2 clock face is not the best one to use, there are plenty others that manage battery levels better on the watch.

The SpO2 information is recorded in your sleep during the night and shown in the Estimated Oxygen Variations. The SpO2 clock face only shows you an overall calculated value of the night's sleep, it doesn't change during the day.

Best advice is to keep your watch well charged, as it cannot vibrate at all if the battery is flat, and to choose a better clock, such as SimpleClockDuo which has excellent battery management.

Hope this helps.

[chruez007]

Hi Guy

Thank you for your response, for sure I should be more proactive when the alert appears at 25%, but it often happens that i'm at work or busy with family and then I do forget it. 

As I see it none of the SPO2 watch faces has a battery level in design. As I know you must have a SPO2 watch face, otherwise the Oxygen won't be meassured, isn't it like that? 

Are 5% of battery not enough to little bit shake this tiny little engine? I would prefer having the watch shaking and dying instead of missing any alert I've set.

I will try changing my behavior but I think this would be a good improvement, as well a SPO2 watch face with battery level 🙂

Why is'nt it possible having another watch face for always on display with less colors and basic information which consumes less energy? With customizable information? Some people prefer having time and date displayed others time and battery level. 

My Headphones do display the battery level in the status bar of android, if technically possible fitbit could do it as well? 

Just some thoughts.. 

[Guy_ · Accepted solution]

Thanks for the info.

The Estimated Oxygen Variations in the App does not require an SpO2 clock face, it is standard.

What you can try out, if it works for you, is a sensible day watch face as primary with battery level and better battery management, as the one already suggested, and an SpO2 watch face to get the ONE reading in the morning, as thats all it gives you.

It may take an hour or so to appear after the morning sync. Then switch back to the primary more useful watch face for the day, as the SpO2 readings are only taken at night.

The switching of watch face is easily done by:

On the watch

Swipe left

Click Clocks

And switch between clocks

It does state that the use of the SpO2 clock face requires more regular charging and an allowance for that falls on you.

As regards battery saving, the watch disables the less important features when trying to save battery for essential things like time and heart rate and steps. Its sensible otherwise it would die of flat battery even sooner. The onus is on you to keep it charged if you want it to work right.

If you don't want surprise battery management does require being proactive and planning your charges from the information provided to you.

Hope that helps.

[chruez007]

Good morning Guy

Thanks again for your help and detailed information, I followed your suggestion and installed another watch face, this should help me preventing runnign out of juice  🙂 Good to know I don't need the SPO2 watch faces for getting the info. Thanks for all, have a noce day

KR