We want to share an update regarding Google Assistant on Fitbit Smartwatches. Over the next few weeks we will be progressively phasing out Google Assistant on your Fitbit device. You can learn more about this process here. This change means that Goo...
Why can’t I no longer set up messenger notifications on my sense? Moderator Edit: Clarified subject
My fitbit sense is about 2 years old. Up until the past few weeks it's been great. Lately the steps counter has been acting possessed. It will jump from 5000 steps to 10,000 and back to 6000 and back to 12,000 at random. These numbers are approximati...
In the app it says that restart the phone I restarted many times but the notifications won't come onlyModerator Edit: Clarified subject
I am currently using my Fitbit Sense with a Samsung S22, utilizing Google Messages as my SMS app. Due to the elections, I have been receiving a significant amount of SMS spam, which I have marked as spam in Google Messages. Consequently, I do not see...
I'm trying to figure out how to use my talk and text on my new Fitbit Sense. Can anyone help me please?Moderator Edit: Clarified subject
I have been trying to resolve the first problem for months, but I've recently noticed something about it.1. The Bluetooth connection keeps dropping. According to my phone settings, it's still connected, but if I try to synch manually the watch can't ...
I can no longer answer calls on my Sense watch, although I used to be able to. It always says "connection error" and tells me to answer the call on my phone. I checked my app settings on the phone, and the watch settings in the Fitbit app. I don't se...
Hello All, I recently switched to Google wallet on my Fitbit and every Point of Purchase I try, it says “not supported”. When I try the same actual bank card :credit_card: I added to google wallet , it works. My current location is Kuwait, not sure...
Every 8-10 hours I stop receiving app notifications on my Sense. When I check the settings, sure enough, it says that the notification service is not being executed and I need to restart my phone. When I do, nothing changes, so what I really have to ...
Hello, I just switched from a Samsung 23 Ultra to a Samsung 24 Ultra and now I am no longer able to get the notifications of calls, text or messages on my Fitbit Sense. I have tried to adjust settings and permissions from every option under the Fitbi...
My Sense is connected to my iPhone and updates the app on the phone with no issues. I tried to pair my phone and Sense so I can answer calls and I keep getting an error message that states "Pairing Unsuccessful. iPhone can no longer connect to '###...
I've had the sense coming up on two years and I've been fairly happy with it except for one thing. The step and floor counter. This has been over counting my steps and floors climbed pretty much since day one. My wife and I can go on a walk both wear...
I recently got a new phone and now my Fitbit is not receiving calls or messages..how can I fix this?Moderator Edit: Clarified subject
No longer getting vibrations on Sense for texts or phone callsModerator Edit: Clarified subject
My sense won’t show my text or calls that are coming in. Getting frustrated with it. Also I have to charge it every evening otherwise it dies. Moderator Edit: Clarified subject
I am able to get phone calls on my sense but not text messagesModerator Edit: Clarified subject
I have a Sense and in the app there is no longer a way to set any alarm especially a silent alarm. I can set the alarm directly on the app but there is no way to make it silent. Is this a bug or no longer a feature.app and watch are up to date.
I have heart problems and need to be alerted when my heart rate is higher then 110 bpm. I set the notification for the heart to that but it doesn't work! My heart went as high as 130 and still no notification.... Moderator Edit: Clarified subject
My tracker was continuously disconnecting from my phone requiring restarting the device daily. Working through the troubleshooting guide, I uninstalled the app on my phone and reinstalled it. Now I no longer recieve communication notifications from e...
I have been a Fitbit user for years but since I have had the sense model I am changing my mind about future Fitbit watches. I made my purchase in May 2022, I have had to have it replaced 3 times! This particular model doesn't like to stay connected t...
Fitbit app no longer shows charging percent if you synch while charging (used to be at top of screen with synch progress bar). On the sense screen it says battery full even though it is only at 90%. Is there a way to see the charging progress without...
Hi guys, I'm desperately trying to get my Fitbit working properly with my Xiaomi phone after a recent update. I get calls intermittently but no texts/emails, which is what I'm really interested in. In the app, latest version, I get the red text bar ...
I've had my Sense for about 1.5 years, but only recently has my watch started rebooting every time I would hit the 22 minutes of "physical activity" which I've come to realize is just sweating minutes.Has anyone else had this problem and how they've ...
What is the problem FitBit????
Have tried multiple things but my phone calls sometimes do not register. My text messages have not comw up for awhile. Suggestions?Moderator Edit: Clarified subject
I have the opposite problem of most in that one text message that came through weeks ago will not disappear from my sense no matter how many times I hit clear Moderator Edit: Clarified subject
Hello, how do I stop gmail sending messeges to my Sense?Moderator Edit: Clarified subject
My fitbit sense has recently stopped showing notifications. I can swipe left and right but not up or down. My fitbit vibrates when I get notifications on my phone but doesn't show anything and I can't swipe down to check.I have tried restarting the w...
I have had progressively worsening issues with my sense over the past couple weeks. This is very frustrating as I got the sense not even 1.5 yrs ago to replace my ionic when it was recalled and I had my ionic for several years with absolutely no issu...
I purchased a fitbit in 2021 broke in less than a year, fitbit sent me a new watch and here we are 1 year and 1 month in and the same problem is occuring. So my fitbit Sense with the original and one replacement lasted me 2y and 1 month. Customer sup...
I'm having a nightmare of sorts as my fitbit sense which used to give me 6 days of backup has suddenly started to rundown in less than 2 days after the recent firmware update. And this is when I have already enabled all the battery saving options.Thi...
I just got a Fitbit Sense and noticed I'm seeing messages from Messenger, regular texts, but not Signal, it only allows me to view the message itself on my phone. Can this be changed Moderator Edit: Clarified subject
I cannot get notified on my FB Sense from new S23 plus. I've deleted data I've deleted app. I've paired with Bluetooth I see the Sense in BT list but says I need to use with App ( I already have the Fitbit app) I've unpaired and paired again and agai...
Hi LizzyFitbit it's now 2023 and this is happening on my sense. i have deleted it, reconnected it, over and over ad nauseum. I have just wasted about 45 minutes trying to get this sorted out. I have a Pixel 6 Pro and Fitbit Sense. Please advise h...
Has anybody experienced a lot of inaccuracies with the GPS on the Fitbit sense. Went for a walk in the park today and it was like super hot and humid. It was registered on my Fitbit I went about a half a mile longer than I did on the same walk and th...
I have a Samsung S23 Ultra. I get the message notifications on my Sense, but I am only getting missed calls notifications. Calls are not showing on my sense. No where does it say Allow Call notifications when I select "On Wrist Calls". Please he...
Hi there, Just got a Fitbit Sense this week. Everything works well except when I get a text message notification. When I look at the notification on my watch it won't let me open it to read it. It only shows a symbol of a phone with an arrow and says...
Hi, So, I've only just started using my Fitbit Sense. How do I know, unequivocally, that the ECG is doing background monitoring for Atrial Fibrilation. I went onto the app, went into Discover, looked for notifications about Irregular heart rhythms -...
I used to get fully functioning on-wrist calls using WhatsApp on my Sense. But now since the fall every call comes through as an "unknown caller" I'm not sure when the issue started assuming it was a syncing issue or a setting on the app or notificat...
