Forum Posts

Sense no longer records heart rate

My Sense hasn't recorded heart rate for awhile. Completely stopped. And I just factory reset it, and still no heart rate. The watch is clean where it touches skin. What else can I try? I didn't even have this watch for a year and it's broke already ...

Sense wildly inaccurate when beginning exercise

Almost every time I start a workout on my exercise bike, my Sense reads that my heart rate jumps way up, sometimes as high as 155 bpm. When I take my pulse manually I usually am at no more than 100 bpm. After a while it tends to find a level and give...

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Resolved! Heart rate details removed from Sense workouts

   The heart rate data since the update it nearly pointless when compared to what I USED to get which is the second, more detailed graphic. I know there is some heart rate data over a 24 hour period but I really prefer seeing it within my workout s...

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New app display is not useful using Sense

The new app display for exercise stats is horrible. It doesn’t show me any of what I want to see. Doesn’t track my exercise or heart rate like the old version.  I have to actually start an activity on my watch to track anything. I checked the setting...

Resolved! Heart Rate Graph

Hello allSince today morning I have a Sense 1. Now I am wondering if i can see a graph of my heart rate. I am not only interested in my resting Heart Rate. I want do see instead a graphic illustration on my iphone. When did i have my max Heart Rate f...

Sabotra by Jogger
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Heart rate during exercise

Is the heart rate graph gone from an exercise session?  This was a feature I used daily to target time spent in specific heart rate zones. I chatted with support to no avail. Am I missing it or is it truly gone?  If it is gone, how do I get it back? ...

Pwader by Jogger
  • 125 Views
  • 5 replies
  • 2 votes

Sense stopped tracking my sleep data

Failed recording/updating sleep for over 5 hours last night. Heart rate was normal without issue.Moderator Edit: Clarified subject

Tomsky by Jogger
  • 89 Views
  • 2 replies
  • 1 votes

Sense 1 - heart rate not reliable?

This morning I went to a walk and I climbed a steep hill, as you can see at the start I had 20% grade.Sometimes was hard to breath and my heart was pumping and I could feel it in my chest But the Sense 1 didn't get it and I am sure that it wasn't 103...

idris51 by Jogger
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  • 2 replies
  • 0 votes

New Fitbit app feedback

The app used to be so colourful and easy to navigate/read (particularly the active zone minute page which I use religiously to manage my POTS) but now the app is bland and colourless and much harder to read/navigate and there's no way to get it back ...

Neffen by Jogger
  • 294 Views
  • 8 replies
  • 49 votes

Heart rate graph doesn't show for elliptical

Since the new app format, the heart rate graph doesn’t show after I exercise on the Elliptical.  However, it does show for spinning. I have to manually start my Sense to track spinning, but the elliptical is captured automatically - that shouldn’t ma...

gleno51 by Jogger
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  • 1 replies
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Sense is tracking sleep data while charging

This makes me question if Fitbit Sense works at all or not. I usually don’t charge my Fitbit before bed, but last night when I did I forgot to put it back on before bed. When I woke up in the morning I noticed i forgot to put the watch and after putt...

Kenyob by Jogger
  • 50 Views
  • 1 replies
  • 1 votes

Sleep data taken away from us with updated app

The updated app took away some interesting data from from sleep section for us regular users. “Sleeping Heart Rate” among others. It’s now only for premium. Why take things away? I can understand creating new functions for premium, but cutting things...

Bj17308 by Jogger
  • 125 Views
  • 2 replies
  • 17 votes

Fitbit App only says "No Measurements" when it comes to Heart Data

Hi,My Fitbit Sense tracks everything fine, but none of it seems to appear on the app. I don't see any Heart Data in the app. It also fails to sync.Any advice would be greatly appreciated. If there is any additional information required of this situat...

Sense is tracking my heart rate too high

All of this topic that I've found here are not shown to be the cause that was recently  in my situation.  I scrapped my left forearm and caused bleeding.  Some blood ran down my arm and under my watch.  I cleaned everything up and applied a bandage t...

montel2 by Recovery Runner
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Irregular Rhythm Notificiation stopping working

Hello fitbit community,I was getting multiple and regular irregular rhythm notificiations although come mid-December they stopped all of a sudden, yet Ive not changed and I can still feel them happening (while they are less).Ive reset my watch, reset...

Irregular rhythm notification banner in Fitbit app

I have a fitbit sense and since yesterday a banner in the heart rate monitor dashboard appeared. You can imagine how scared I got. Well when I clicked on tap to see your history" it I ended up on an regular Infopage and a message said that I have no ...

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alicegar by Recovery Runner
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Sense stopped tracking my heart rate

I have tried all the suggestions to get heart rate working on my sense but all have failed. My sense is less than a year old. Now I have a glorified watch. I use the metrics daily for my fitness goals. What else can I try ? thanks for any help!! Mode...

Sense won't track my heart rate

For three days now, my Sense is not registering my heart rate. I have tried cleaning the sensors, tightening the band (which is the original band), and restarting my Fitbit. The firmware is also up to date. Without HR, I can't get detailed sleep data...

Lmgarf by Jogger
  • 141 Views
  • 4 replies
  • 2 votes

How do I export my heart rate data?

I have seen a few posts asking about downloading the heart rate data but I havent seen anything on how exactly to do that.I need the data to share with my doctor. Currently UI am using the Sense     Moderator Edit: Clarified subject

RobK2021 by Recovery Runner
  • 3949 Views
  • 13 replies
  • 31 votes

Sense resting heart rate incorrect

My Fitbit is calculating my heart rate consistently just fine, but it's not using that data correctly to determine my resting heart rate. For my age, my resting heart rate should be in the low 80s which is what it shows, but throughout the day my hea...

Heart rate shows on Fitbit app, not on Sense

(Sense)  My heart rate is not showing up on my clock face but is being tracked in the app. (Android) Green light is flashing and I have tried a shutdown and restart and changing to another clock face.  Any ideas?  Thanks  DaveModerator Edit: Clarifie...

Resolved! Sense is tracking my heart rate too high

I've had this model for over a year, I've long suspected that the Heart Rate Monitor was registering my Heart Rate as substantially higher than my actual Heart rate. The Heart Rate shown on Fitbit is usually 20 to 25 points higher than the Heart Rate...

Sense HR not tracking suddenly

Hello community! I’ve had my Sense  for more than a year. This week, heart rate is not being tracked. I couldn’t find in Settings where to turn it on or off. It is tracking resting HR, which isn’t helpful for me. I have the most recent firmware. I al...

Green lights not flashing and heart rate not displayed on Sense

My Fitbit Sense has been working great until today. I charged it, and when I put it back on, it wasn't displaying my heart rate. The green light isn't flashing.   I tried a soft restart (holding button down for 10 seconds). Then I contacted Fitbit th...

Inaccurate HR tracking on my Sense

I’ve run into an issue where the HR monitor won’t go over 160. When it does it reads it in the 90’s to 120’s until my HR drops back down to the 160’s. Anyone else have this issue or does the sense not go over160? my versa would track 190’s no proble...

Sense stopped tracking my heart rate data

Suddenly my hr monitor no longer works. Factory reset didn't even work Anything else to try?   I too have always had the issue of my Bluetooth not staying connected- it's been so frustrating!   Moderator Edit: Clarified subject

ChristiJo by Recovery Runner
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No heart rate data on EDA Scan guided session

My heart rate shows constantly, so there's no problem there. If I go into EDA and use the 'Quick Scan' for 2 minutes, at the end of the session it shows my heart rate at the beginning and end of the session. However, if I go into one of the 'Guided S...

Spiked HR for no reason - false?

This has happened to me a few times now. My heart rate shows as shooting up to 146 when I’m in bed/asleep. My mum died of a heart attack so this is worrying me. I suspect it is a false reading but I just want to check. I have no heart rate notificati...

Sleeping Heart Rate Concerns

Hi everyone,I was gifted a Fitbit Sense about 3 weeks ago and have been wearing it since. I have a heart rhythm problem but it was fixed by ablation 6 times, the 6th and final time seemed to have sorted it for good (the last ablation was a few years ...

Resolved! General review about the Fitbit Sense

I like Fitbit. But after using a Sense for about 8 months, I come to the conclusion that, with all its bells and whistles, Sense was a bite more than Fitbit could chew. And that's a pity, because it's affecting the brand's prestige, in my opinion.   ...

Sense stopped tracking my heart rate accurately

My heart rate was always between very good to excellent, and one day it went to “Poor” for no reason. Nothing changes my routine! When I ask help to fix to error they send the links that I have already read them. It is about your watch, not the weath...

SedaC by Jogger
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  • 1 replies
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Resolved! Sense won't track my heart rate

heart rate not showing on my Sense     Moderator Edit: Clarified subject

Heart rate graphs don’t match

My active zone minutes graph is showing a spike in my heart rate in the middle of the night, but the heart rate graph does not. Why don’t these two measures match?

Kseck by Jogger
  • 483 Views
  • 7 replies
  • 3 votes

AZM not correct vs chart for HR

So yesterday my AZM says 144 mins yet where you look at the chart with the HR associated under AZM you see barely any yellow maybe 20 to 30 mins but not 2 + hours worth of consecutive zone mins would likely kill someone. It is saying from 6pm to 8:40...