Forum Posts

Sense Heart Rate Doesn’t Work

I’ve tried everything to get the heart rate to work. I’ve double checked my settings, reset the watch multiple times, cleared any watch faces, cleaned the sensor and nothing is working. It hasn’t tracked my heart rate since I got it. Does anyone have...

Resolved! Doubling Heart Rate

Measurements of heart rate are a close match to my my Polar HR9 chest strap. However when not exercising it appears to double the rate. For instance the charge 6 says my heart rate is 79 but when I check it with the ECG for 30 seconds it says my hear...

davipadd by Recovery Runner
  • 173 Views
  • 3 replies
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HR alert when exercising

I just got the Sense and was wondering if anybody figured out a way to make it beep when exercising and you hit a zone or custom max HR yet.  Its been several years that this issue has been around.  How bout a app that will do it?

Asdffgg by Recovery Runner
  • 96 Views
  • 3 replies
  • 1 votes

Most Fitbit Functions Stopped Working

Since October 30th, 2024 the following functions on my Fitbit Sense have ceased working:Sleep DurationDaily ReadinessActive Zone MinHourly ActivityHealth MetricsHeart RateSkin Temperature VariationBody TemperatureStess Management ScoreI have already ...

Resolved! Rearrange order of stats in an exercise

Is it possible to rearrange the order of stats displayed during an exercise? I'm only interested in heartrate and I have to swipe about 10 times to get to it

eznohstar by Recovery Runner
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  • 2 replies
  • 1 votes

Resolved! Sense is not tracking my heart rate accurately

Good morning, I purchased a Sense back in July of this year and didn't really notice any issues with my heart rate, although I didn't check it often so I'm not 100% sure. Recently I started going to the gym and realised that my heart rate was in the ...

Extended ‘moderate exercise’ heart rate while sleeping

My Sense heart rate graph was wild yesterday. I felt totally fine in the am and went on a one hour bike ride at 6am (the second peak in the graph), only noticed this two hour (midnight to 2am) elevation when checking my workout stats for the 6am ride...

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GKto11 by Jogger
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Sense stopped tracking my HR and won't turn on

Very frustrated. I am the proud owner of an expensive paper weight. This sense had stopped being accurate on hr. Now it won’t turn back on. I’ve owned since April 26, 2024. 40% charge when I shut down to see if that helped with hr tracking. I’d like ...

Sense stopped tracking my heart rate

My Fitbit Sense heart rate monitor has stopped working. I haven't done anything to cause this myself. It worked up until two days ago. I've had this Fitbit for about two years which makes me suspicious this could be planned obsolescence.Moderator Edi...

Sense won't track my heart rate or steps

My Sense no longer picks up heart rate data or steps or anything that requires sensing.  The light that emits from the back is no longer on.  It still charges but it is nothing more than a fancy watch right now.  I can use the alarm and stopwatch/tim...

Benning by Jogger
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Resolved! Sense is not tracking my heart rate accurately

I bought a new Sense and wanted to try it to compare to my $30 Veryfitpro Fitness watch.  I also have a Polarr chest monitor that communicates with my spin bike.  the Sense is just all over the place.  It reached and stayed at 163 bpm when the VFP wa...

Jimceez by Jogger
  • 138 Views
  • 4 replies
  • 1 votes

Sense stopped tracking my sleep and heart rate data

I've had a Fitbit Sense for 2 years and love it. I noticed a week or two ago that it was no longer tracking my heart rate or sleep scores. I haven't changed the settings (although it's possible one of my kids did because they love messing with my wat...

My experience with Sense and Customer Service

The heart rate monitor along with green flashing light in my Fitbit sense, has stopped working suddenly .when I called the customer service, I was bluntly told that my watch is out of warranty and nothing can be done. Some preliminary reset steps wer...

Sense no longer records heart rate

My Sense hasn't recorded heart rate for awhile. Completely stopped. And I just factory reset it, and still no heart rate. The watch is clean where it touches skin. What else can I try? I didn't even have this watch for a year and it's broke already ...

Sense stopped tracking my heart rate and sleep data

Hi, my Fitbit - Sense stopped to track sleep and heart bit. It’s only tracking number of steps. Can you help? Thanks! AniaModerator Edit: Clarified subject

AniaBK by Jogger
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Sense wildly inaccurate when beginning exercise

Almost every time I start a workout on my exercise bike, my Sense reads that my heart rate jumps way up, sometimes as high as 155 bpm. When I take my pulse manually I usually am at no more than 100 bpm. After a while it tends to find a level and give...

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Resolved! Heart rate details removed from Sense workouts

   The heart rate data since the update it nearly pointless when compared to what I USED to get which is the second, more detailed graphic. I know there is some heart rate data over a 24 hour period but I really prefer seeing it within my workout s...

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New app display is not useful using Sense

The new app display for exercise stats is horrible. It doesn’t show me any of what I want to see. Doesn’t track my exercise or heart rate like the old version.  I have to actually start an activity on my watch to track anything. I checked the setting...

Resolved! Heart Rate Graph

Hello allSince today morning I have a Sense 1. Now I am wondering if i can see a graph of my heart rate. I am not only interested in my resting Heart Rate. I want do see instead a graphic illustration on my iphone. When did i have my max Heart Rate f...

Sabotra by Jogger
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Heart rate during exercise

Is the heart rate graph gone from an exercise session?  This was a feature I used daily to target time spent in specific heart rate zones. I chatted with support to no avail. Am I missing it or is it truly gone?  If it is gone, how do I get it back? ...

Pwader by Jogger
  • 167 Views
  • 5 replies
  • 2 votes

Sense stopped tracking my sleep data

Failed recording/updating sleep for over 5 hours last night. Heart rate was normal without issue.Moderator Edit: Clarified subject

Tomsky by Jogger
  • 115 Views
  • 2 replies
  • 1 votes

Sense 1 - heart rate not reliable?

This morning I went to a walk and I climbed a steep hill, as you can see at the start I had 20% grade.Sometimes was hard to breath and my heart was pumping and I could feel it in my chest But the Sense 1 didn't get it and I am sure that it wasn't 103...

idris51 by Jogger
  • 100 Views
  • 2 replies
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New Fitbit app feedback

The app used to be so colourful and easy to navigate/read (particularly the active zone minute page which I use religiously to manage my POTS) but now the app is bland and colourless and much harder to read/navigate and there's no way to get it back ...

Neffen by Jogger
  • 364 Views
  • 8 replies
  • 49 votes

Heart rate graph doesn't show for elliptical

Since the new app format, the heart rate graph doesn’t show after I exercise on the Elliptical.  However, it does show for spinning. I have to manually start my Sense to track spinning, but the elliptical is captured automatically - that shouldn’t ma...

gleno51 by Jogger
  • 60 Views
  • 1 replies
  • 1 votes

Sense is tracking sleep data while charging

This makes me question if Fitbit Sense works at all or not. I usually don’t charge my Fitbit before bed, but last night when I did I forgot to put it back on before bed. When I woke up in the morning I noticed i forgot to put the watch and after putt...

Kenyob by Jogger
  • 80 Views
  • 1 replies
  • 1 votes

Sleep data taken away from us with updated app

The updated app took away some interesting data from from sleep section for us regular users. “Sleeping Heart Rate” among others. It’s now only for premium. Why take things away? I can understand creating new functions for premium, but cutting things...

Bj17308 by Jogger
  • 154 Views
  • 2 replies
  • 17 votes

Fitbit App only says "No Measurements" when it comes to Heart Data

Hi,My Fitbit Sense tracks everything fine, but none of it seems to appear on the app. I don't see any Heart Data in the app. It also fails to sync.Any advice would be greatly appreciated. If there is any additional information required of this situat...

Sense is tracking my heart rate too high

All of this topic that I've found here are not shown to be the cause that was recently  in my situation.  I scrapped my left forearm and caused bleeding.  Some blood ran down my arm and under my watch.  I cleaned everything up and applied a bandage t...

montel2 by Recovery Runner
  • 209 Views
  • 1 replies
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Irregular Rhythm Notificiation stopping working

Hello fitbit community,I was getting multiple and regular irregular rhythm notificiations although come mid-December they stopped all of a sudden, yet Ive not changed and I can still feel them happening (while they are less).Ive reset my watch, reset...

Irregular rhythm notification banner in Fitbit app

I have a fitbit sense and since yesterday a banner in the heart rate monitor dashboard appeared. You can imagine how scared I got. Well when I clicked on tap to see your history" it I ended up on an regular Infopage and a message said that I have no ...

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alicegar by Recovery Runner
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Sense stopped tracking my heart rate

I have tried all the suggestions to get heart rate working on my sense but all have failed. My sense is less than a year old. Now I have a glorified watch. I use the metrics daily for my fitness goals. What else can I try ? thanks for any help!! Mode...

Sense won't track my heart rate

For three days now, my Sense is not registering my heart rate. I have tried cleaning the sensors, tightening the band (which is the original band), and restarting my Fitbit. The firmware is also up to date. Without HR, I can't get detailed sleep data...

Lmgarf by Jogger
  • 186 Views
  • 4 replies
  • 2 votes

How do I export my heart rate data?

I have seen a few posts asking about downloading the heart rate data but I havent seen anything on how exactly to do that.I need the data to share with my doctor. Currently UI am using the Sense     Moderator Edit: Clarified subject

RobK2021 by Recovery Runner
  • 7554 Views
  • 13 replies
  • 35 votes

Sense resting heart rate incorrect

My Fitbit is calculating my heart rate consistently just fine, but it's not using that data correctly to determine my resting heart rate. For my age, my resting heart rate should be in the low 80s which is what it shows, but throughout the day my hea...

Heart rate shows on Fitbit app, not on Sense

(Sense)  My heart rate is not showing up on my clock face but is being tracked in the app. (Android) Green light is flashing and I have tried a shutdown and restart and changing to another clock face.  Any ideas?  Thanks  DaveModerator Edit: Clarifie...

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