EDA quick scans aren't logging in the app
Hi! So, since 48 hours, my EDA quick scans are not logged in the app. Why, and how can I resolve this? Moderator Edit: Clarified subject and updated label
Forum Posts
EDA Scan isn't working on my Sense
I saw a comment on here from someone with the same issue. I tried their 'fix' which was to clean it with Windex but that didn't work for me. I cleaned the front and back. All other features work, but the EDA scan gives me the 'something went wrong...
Sense won't track mindfulness sessions
My sense isn’t tracking my mindfulness sessions in the app. Moderator Edit: Clarified subject and updated label
Resolved! General review about the Fitbit Sense
I like Fitbit. But after using a Sense for about 8 months, I come to the conclusion that, with all its bells and whistles, Sense was a bite more than Fitbit could chew. And that's a pity, because it's affecting the brand's prestige, in my opinion. ...
EDA scan always says something still wrong when placing palm on sense
Fitbit sense always vibrates twice when placing palm on Fitbit sense for eda scan followed by an error that something went wrong. I have only got it to work once out of at least 30 tries.
Sense guided mindfulness session wrong date and no tracking any stats
I did two 5mins guided breathing today but the app on my iPhone registered the date being 1970 and the duration being 461965hrs. It also did not display any heart rate, EDA and reflection.
Resolved! Fitbit Sense - unable to get HRV with EDA scan
I have had my Sense for two months. I have never got HRV reading after an EDA scan. I have tried to wear the device in various places on my wrist. I am keeping still. My palm is in contact with the metal frame. No matter what I try to do, I always ge...
Sense isn't recording stress score
Hello I have been wearing my sense for a few weeks now and got it specifically for the stress management and have been wearing it like it says to be able to measure it. But I still not have received a score. Is there anything I may be missing? Or a r...
EDA scan with screen protector.
Hi, I had already asked this question, but I just want to get a second opinion, my question is, will the Fitbit sense’s EDA scan work if I put a screen protector on the screen (not the full body just the screen). I am wondering this because the EDA s...
EDA scan with screen protector
Hi, I am wondering if the EDA scan will still work with a screen protector (not a full body bumper, just a screen protector, so no case)?I am wondering this because the screen is covered by a piece of plastic/glass so I am wondering if a very useful ...
Metal frame is not working on Sense
My sense suddenly stopped working in Feb at some point for just the ecg and eda app. I have Uninstaller both and tried again I have used my other hand I have completely reset my fitbit and permissions are all on. Everything else works on this fitbit....
Monitoring meditation without having to cover the Sense
I would like to track mindfulness sessions with my Sense that are not associated with the sessions provided in the app. I have tried setting up the EAD scan when doing mindfulness but it doesn't last for the entire duration and the vibrations from th...
Sense EDA Scan not detecting any responses
Eda scan not detecting any responses? This is my third Fitbit device each one having something else wrong with it. Any idea why the EDa Scan is not picking up any responses? Thank you for your help Moderator Edit: Clarified subject
Fitbit Sense replaced. What now?
HiMy sense stopped working not even 2 weeks after getting it. It has just been been replaced, and I now need to set this one up. My question is ... I signed up to the Premium subscription (with 6 months free) when I bought the devicr but am already ...
Stuck in mindfullness session
I cannot get the Sense to come out of the mindfulness session. This has happened twice now in the last week. I just started to use it after a jog and some light yoga. I am sweaty so I am not sure if that is the issue. However after Andrew finishes t...
HRV not detected in EDA scan anymore
The first few weeks after I got my fitbit sense the EDA scan worked as expected and normally detected a HRV. Lately it never detects hearth rate variability, though it detects hearth rate and EDA responses. Since it almost always worked for the first...
How often and/or when do I need to do the EDA scan?
I know what the EDA scan is, but when and how often do I need to use it?
Heart Rate Variability unable to detect
Hi. On the Sense, every time I do an EDA scan, on the ‘Heart Rate Variability’ section it always says “unable to detect”. Anyone know for the reason for this? I get readings for everything else. And stay extremely still when I do the scan. The watch ...
Difficulties with HRV baseline and EDA results-Sense
Hello, I have a question about HRV on my Fitbit sense. The score on the dashboard is 37 milliseconds(38 the day before and its my 3rd time Im getting HRV reading on the dashboard), after waking up I did an EDA scan and it says that the baseline is 42...
EDA scan showed wrong information-Sense
I’ve seen in other threads that I’m not the only sense user experiencing erratic syncing of EDA scans (sometimes they don’t appear in the Fitbit app, or they don’t appear right away, etc.). But today I did an EDA scan and, boy I must’ve been so calm ...
Resolved! Where do I find my EDA Scan report?
Where I can find the EDA scan report from mindful guided sessions (not quick scan). I have a Premium subscription. Moderator Edit: Clarified subject
Strange bug (EDA Scan)
Last weekend something strange happened and the mindfulness app started the week on the wrong day. I have restarted the application/Sense again has no effect Today is Tuesday but app shows 3 of 7 days(the week setting is set to Monday in the settings...
What do the numbers on EDA Scan mean?
Can someone help me understand eda. I get a number this time 7 on a 2 minute scan but have no idea what that means.. Is it good or bad? Is a higher number good or lower number? Moderator Edit: Clarified subject
Sense freezing
My new sense is getting stuck in the stress and heart end screens. Usually the stress one though. It will start the 2 min count down but I can’t stop it or exit the screen. I tried pushing and holding the button. Tapping the screen. It’s stuck until ...
All mindfulness logs in ‘My Journey’ have disappeared
Fitbit chat was unable to help.. so I’ll try here.. All my mindfulness logs in ‘My Journey’ have disappeared and any mindfulness session (EDA Scan, Relax, meditation) will not log. Everything is gone from the last 3 months and I have done a mindful...
Sense freezes after an EDA scan
My Sense has recently started freezing right after i complete an EDA scan. I'm not sure if it's a bug in the software or that maybe something just isn't right with my watch. Does anyone else have a fix to this? Moderator Edit: Clarified subject
Sense not logging mindfulness until much later
I try to do the 2 minutes EDA Scan every day. But I regularly find that the app and watch misses sessions for days at a time. Despite everything else on my Sense and iPhone app being up to date today, the mindfulness showed the last session (and as...
Quick EDA scans aren't logged by Sense
1) Quick scan allows me to "log" the response. Unfortunately, nothing shows up under "my journey" when synced. 2) I think when I did guided meditation it used to ask me if I wanted to log and put in a "feeling". This no longer happens. And it does...
EDA Scan HRV results?
I have 2 questions on EDA scan app on Sense.1. The app provides 2 numbers for HRV, a "baseline" number and a "this session " number. I'm guessing the "this session" is based on the 2 minutes of the scan. Is the baseline based on the last overnight ca...
Sense won't track stress management score
Hi, I’ve had the Sense for ten days and I still have no stress management score. I have met all the requirements to get one but nothing. Any ideas on how to fix this? Moderator Edit: Clarified subject and updated label
Sense no longer records stress management score
I bought my sense watch a year ago. I bought it because I liked the stress management features. These features have never worked consistently. It is June and I have had 12 stress management scores and 17 sleep scores since January. I live in Brit...
Guided Session EDA scans are not being logged consistently
I just did a mindfulness session where EDA scan is supported, but the EDA Guided Session that I completed didn't get recorded with the mindfulness session. This isn't the first time this has happened. Why do EDA scans sometimes get logged and someti...
Resolved! Can I do a guided EDA scan without using the app?
I just tried to do a "guided" EDA scan (so it would be longer than 2 minutes) without using the app, but it is not syncing the session. My Sense indicated that it recorded a 5 minute EDA scan and said that it would sync to the app, but after trying ...
Sense exertion score not changing
My Sense consistently gives me a an exertion score of 34, no matter wahat exercise I do? Moderator Edit: Clarified subject and updated label
Resolved! How do I log my mood on Sense?
Has anyone figured out if it's possible to log your mood right from the Fitbit as opposed to going into the app? There are only five options, so I had assumed I'd be able to easily log right from my wrist. Moderator Edit: Clarified subject and upda...
No stress score if bedtime before 8 PM
I’ve worn my Sense for 8 full days and nights, my Stress Score has STILL not appreared! Everything to * give* the score is in place but- nothing! Please HELP! Moderator Edit: Clarified subject and updated label
EDA scans don't show heart rate readings
So when I perform an EDA scan it tells me my HRV in the watch itself, but the same is not reflected in the fitbit mobile app record. You know why? This will be useful to keep tracking my progress. Thanks. Moderator Edit: Clarified subject and updat...
How to turn on ECG and SpO2 in unavailable countries?
Hi All,I haven't gotten Sense yet because ECG and SpO2 are not available in my country (Taiwan) till now, so I would like to know if ECG and SpO2 could be turned on by just changing the app location? (I hope the answer is Yes and guess it is not)Jona...
Sense reboots when using the EDA Scan
My sense will reboot itself everything I try an EDA scan. I have tried removing and downloading the app again. I've tried different hand positions on the screen but nothing works. It happens for quick scans and guided sessions. I have also had it...
Mindfulness sessions not logging
Hi, I’m not seeing my mindfulness sessions logging on my FitBit Sense. I’m using the companion app on iOS. I’ve tried removing and reinstalling the FitBit, but it doesn’t seem to work.