Forum Posts

Should I get the Charge 6 or the Sense?

So before i had a Sense 2 and was quite happy about it, however it broke. I predict that the Sense 3 will come out soonish, so it dosnt make sense to me to buy that again, especially while the prices are still high. I mostly used my watch for Heartra...

owall by Jogger
  • 217 Views
  • 3 replies
  • 3 votes

Sense microphone isn't working

Hello! I just got a Sense today, and completed the update immediately before using it.However, during the process of setting up and testing features, I discovered that the microphone isn't working at all.I've resynced, restarted, reset, shouted at bo...

Calories Burned and Floors

Just wondering how accurate the calories burned and floors are on the Fitbit Sense when not connected through Bluetooth to your phone for location. Example I walked maybe 20 to 30 floors in work 3 story building working with kids and nearly every bui...

fugio9 by Jogger
  • 56 Views
  • 1 replies
  • 0 votes

Fitbit Sense Google Assistant

Does anyone's Fitbit Sense Google Assistant randomly talk? For example, I was talking to my boyfriend about ginger snap cookies and I said to him I like them spicy then my Fitbit starts talking and says "It's good to know you like spicy"  It's always...

Resolved! Is Google Assistant available in Canada?

I have fitbit sense and just updated it. although Google assistant does appear in voice assistants, it says it's not available in my region.  I am in Canada and Fitbit website says google assistant will be available in Canada   Moderator Edit: Clarif...

Hadik by Jogger
  • 1556 Views
  • 23 replies
  • 25 votes

Google Assistant won't stay connected to my Sense

Good afternoon My problem is for some reason with no changes made to the phone or the app My sense regularly loses connection with the Google Assistant. I can connect it within the app and it will do my reminders I can ask it questions but after a sh...

Easthdood by Recovery Runner
  • 6189 Views
  • 127 replies
  • 275 votes

Resolved! Alexa on Sense should read books too

Alexa should read books to you, I would love that feature.       Moderator Edit: Clarified subject

BriaBrown by Recovery Runner
  • 1095 Views
  • 5 replies
  • 2 votes

Resolved! Unable to get Google Assistant to work on Sense

I went and bought a brand new Fitbit Sense today to pair with my basically new Pixel 5 phone I biught about 2 weeks ago.    This is not my first fitbit device that I iown. Nonetheless, I went through the setup process with ease and everything paired ...

Resolved! Google assistant connection lost

Hi, I have my sense since few days and I cannot have it consistently work with Google assistant without reaching some kind of problem. For instance, I have used it for the whole day today but now I am facing the following error. My phone is next to m...

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lemayp by Base Runner
  • 2162 Views
  • 17 replies
  • 14 votes

Resolved! Google Assistant not working on Sense

Hi. Recently Google Assistant has stopped working on my Sense. I was wondering if anybody else is experiencing this and if there are any solutions.

Resolved! Unable to unmute Alexa on my Sense

My new Sense (only 3 weeks old) has muted Alexa. It is not on sleep/do not disturb mode, and I can’t turn it off using the volume controls.    Moderator Edit: Updated label

Foytrek by Jogger
  • 2519 Views
  • 3 replies
  • 2 votes

Resolved! How do I remove voice assistant from Sense?

I’m tired of looking to check the time or my heart rate and seeing a message to activate voice assistant. I don’t want to use it. #1 I don’t want or need it #2 it’s a battery hog on an already weakened battery.   Moderator Edit: Clarified subject and...

ZenTashi by Recovery Runner
  • 378 Views
  • 3 replies
  • 4 votes

No voice assistant on new Sense

I have a brand new Sense on the latest firmware. When going to Today > Profile > Sense I don't have a voice assistant tile. I also don't have Alexa or Google on the watch it's self.    I'm located in Canada (English) so location shouldn't be an issue...

Numotiv by Jogger
  • 1018 Views
  • 16 replies
  • 17 votes

Fix for Sense microphone stopped working

The microphone on my Sense stopped working. Google Assistant did not hear what I was saying and responded with "Try saying..." with various suggestions. I saw another thread about this problem and followed through to the end. Fitbit was no help to mu...

RGBell by Recovery Runner
  • 916 Views
  • 6 replies
  • 5 votes

Give permissions to Google Routines again

I've recently discovered that I can't use a bunch of google services (routines) from my watch anymore. This is really inconvenient as they were really helpful before and now no longer work. I paid good money for this watch and can't use it for half t...

Oomsy by Recovery Runner
  • 2273 Views
  • 46 replies
  • 33 votes

Resolved! Rebooting sense

Hiya I'm having soooo many issues with my sense. I got my fitbit sense as a Christmas present. It has already been exchanged as the battery was draining in a matter of days. Now with my replacement sense I'm also having problems. And when I try to re...

Jools13 by Recovery Runner
  • 2419 Views
  • 9 replies
  • 4 votes

How do I remove the voice assistant app?

I do not care for the voice assistant and I’d prefer to have the other apps I like more in that place. So how I remove it from my Sense? 

Carilin by Recovery Runner
  • 442 Views
  • 2 replies
  • 1 votes

Sense not working after update

Ever since I did update on my sense, the Alexa and wallet pay apps are blank and when you swipe right all the quick start apps are gone. I’ve tried rebooting and still hasn’t worked.

Sense won't connect to Google Assistant

Having issues connecting my fitbit sense with Google Assistance. when I follow the guide on screen in the fitbit app it takes me to an error page 400   Moderator Edit: Clarified subject and updated label

Sbohra by Jogger
  • 1603 Views
  • 4 replies
  • 1 votes

Sense and iPhone 13: you can NOT text or make calls!!

POST EDITED WITH UPDATES:Just got the Sense. I’ve been a Fitbit owner for years now but I wanted a watch from which I could send texts. I thought this was a feature of the Sesne. When you get a text, all you can do is clear the notification… unless y...

Magyes by Jogger
  • 920 Views
  • 12 replies
  • 7 votes

Resolved! Sense won't connect to Alexa

Recently I'm experiencing a problem where the Voice Assistant (Alexa) on my Sense keeps deactivating.  Several times a week now I go to use Alexa and I am prompted that I need to setup the Voice Assistant on my device.  Why is this happening and how ...

SKrueger by Base Runner
  • 2217 Views
  • 23 replies
  • 18 votes

Resolved! How do I pair two Sense into one Amazon account?

Anybody successfully pair TWO Senses to their Amazon account?Wife and I both purchased the Sense with intent of being able to add items to the Amazon's centralized shopping list/etc while away from home and while hers does, mine wont (instead its doi...

Sense microphone stopped working

The microphone on my Fitbit Sense has stopped working, it worked a week or so after purchase but it wont register anything anymore. I have tried resetting both my watch and phone but nothing seems to work anymore. Is this a hardware issue or do i hav...

Eribo by Jogger
  • 4335 Views
  • 46 replies
  • 49 votes

Difficulties to connect Alexa to Sense

I'm unable to connect Alexa Voice Assist feature to my sense.  When I click on the Amazon Alexa voice assist feature on the Fitbit app on my phone it gives me 2 options (Amazon Alexa and Google Assistant).  I click on Amazon Alexa and it sends me to ...

DaKing by Jogger
  • 157 Views
  • 4 replies
  • 0 votes

Resolved! Sense volume extremely low

I am frustrated by the volume on my Sense. I have tried both Alexa and phone calls and the volume is so low it’s barely audible. I’ve tried tapping the volume icons in both apps and that has provided very little change. I can’t believe this is the be...

TonyMan by Base Runner
  • 2166 Views
  • 5 replies
  • 5 votes

Resolved! Google Assistant has arrived, but it's unavailable in your region

As in the title, after a nice update to the sense, the option for google assistant was added in. The unfortunate finding though was that it is unavailable in my region (according to the app), however on the website it clearly states that my country (...

How do I make calls on Sense?

I can receive calls, but I’ve tried a few times to make a call with the Google Assistant. But each time I say call so and so from my contacts it says sorry I can’t make calls yet. Anyone know how to fix this or if there’s supposed to be an update com...

NT081456 by Jogger
  • 23904 Views
  • 53 replies
  • 41 votes

Resolved! Google Assistant isn't working on my Sense

My sense is connected and synching with my phone, but when I use Google assistant it gives me an error that Bluetooth is not connected.   Moderator Edit: Clarified subject

Volume

how do I turn up the volume on my sense????

Difficulties with Alexa and clock faces-Sense

 Hi,  I do know what happened but some functions seem to disappear: - does not work ALEXA; - cannot regulate the faces of watch, namely to change the colors and information to show. What’s wrong?   Moderator edit: added label Moderator edit: updated ...

My Sense keeps losing Voice Connection

No matter what I've tried from other posts, my Sense keeps disconnecting from Google Voice Assistant. It's really becoming a pain to have to go in and reconnect it multiple times a day. Is there a fix for this that actually works??   Moderator edit: ...

Sense Google Assistant shows the wrong location

Is anyone else finding that the Google assistant on the sense thinks they are in a totally different city?   I am in Liverpool and every time I ask for directions or for my current location the assistant thinks I am in Birmingham.   The assistant and...

**problem resolved**Sense control wont stay connected to my BT

Thanks! I got it figured out.  I chose to go with the FB Sense because of the ability to answer calls on the watch. Now I can’t get it to stay connected to my Bluetooth. Calls don’t come through my watch and I no longer get texts or notifications eit...

Arabic language is not supported-Sense

Hi. Why the get started button and language/ voice assistant are not supported in UAE?   Moderator edit: updated subject for clarity

Alexa reminders on fitbit Sense

Alexa's reminders don't seem to work for me? I don't have an amazon speaker like an Echo or something, so maybe that's why it doesn't work? I just have the Alexa app on my phone and on my fitbit Sense, this is the first time I'm working with Alexa. I...

Ayla15 by Recovery Runner
  • 182 Views
  • 1 replies
  • 1 votes

Make Phone Calls Via Google Assistant Or Alexa On Iphone

Hi, I used to use my Fitbit with an android device. At that time I remember assistants on sense were able to make calls from the wrist. Which was a great feature to have. Now I’m using sense with iPhone and I really miss this feature. Fitbit is there...

AbhiVarma by Recovery Runner
  • 239 Views
  • 2 replies
  • 3 votes

Google Assistant says something went wrong-Sense

On my fitbit sense watch my Google assistant assistant was working fine of a sudden then when I try to Google assistant it comes back says something went wrong try again   I did that but it's still not working   Moderator edit: updated subject for cl...

How do I connect Sense to Google Assistant?

Hi   how do I connect Fitbit to google assistant? When I click on the activate link it takes me to the App Store yet I already have the app? Nothing else happens…   help?!   Moderator Edit: Clarified subject and updated label

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