My Sense keeps losing Voice Connection

[eranvo27]

No matter what I've tried from other posts, my Sense keeps disconnecting from Google Voice Assistant. It's really becoming a pain to have to go in and reconnect it multiple times a day. Is there a fix for this that actually works??

Moderator edit: added label

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @eranvo27.

I'm sorry to hear about the difficulties you experienced with your Fitbit Sense. Thank you for trying to get them resolved before contacting us.

Please be aware the voice assistant is not always listening. The microphone in your watch only turns on when you activate it, for example by opening the voice assistant app. The microphone turns off when the voice assistant responds, when you close the voice assistant, or when your watch’s screen turns off. For more information about this topic, please visit this article.

If this is not related to your case, please provide us with more information about the issue you are experiencing.

[eranvo27]

Thank you for the response. I do active the voice assistant then get an
error message that something is wrong. When go into the voice assistant
tile in the FitBit app is shows that voice assistant is not connected.

[EdsonFitbit]

Thanks for your response, @eranvo27.

In this case, I would recommend visiting this article, open the menu "What should I do if my voice assistant doesn’t work on my Fitbit smartwatch?" and follow the troubleshooting steps according to the error you're getting.

Whether the error is not listed, please restart your Fitbit Sense and set it up as a replacement device:

1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

If you continue having the same issue, please attach a screen shot of the error for further investigation.

Have a nice day.