Sense won't track stress management score

[BazK]

Hi, I’ve had the Sense for ten days and I still have no stress management score. I have met all the requirements to get one but nothing. Any ideas on how to fix this?

Moderator Edit: Clarified subject and updated label

[LizzyFitbit]

Hi @BazK. Welcome to the Community Forums.

Thanks for the details, as well as checking the requirements prior to posting. I'm sorry you're going through this situation and to work on this, please give a try to the following steps:

1. On the Fitbit app, tap Edit and remove the Stress Management tile.
2. Force stop the Fitbit app and reboot your phone.
3. Add back the Stress Management tile.
4. Restart your Sense to refresh its performance.
5. Wear your watch to sleep and wait a night to see your stress score.

Hope this helps.

[BazK]

Thanks- I’ll give this a go. Fingers crossed it works 

[LizzyFitbit]

Hi @BazK. It's great to see you again.

You're welcome, thanks for taking the time to review my post. Please give a try to those suggestions and let me know how everything goes.

See you around.