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Android phone update now Fitbit not working

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‎04-29-2022 08:41

‎04-29-2022 08:41

I did a phone update on my Android 3 days ago. Now, I don't get texts, calls or any notifications to my Fitbit Sense. I uninstalled the app, forgot the device on Bluetooth. Redownloaded the app and set up a new device (replacing the old one in the system). Still nothing. Everything has been rebooted/refreshed etc. Also, the exercise app on the Fitbit doesn't let me click it. It worked a few days ago but then didn't give me an "end" option after tracking exercise.

Please help. No point in using it if I can't get the thing to work right.

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‎04-29-2022 19:49 - last edited on ‎07-10-2024 11:15 by Fitbit Moderator

‎04-29-2022 19:49 - last edited on ‎07-10-2024 11:15 by Fitbit Moderator

Hi @jenn17rs  - it could be that sleep or do not disturb got enabled on the watch, swipe watch face to the right to get to Quick Settings to check.

Also the watch may need a restart, and phone. 

Having reinstalled the app you will need to setup notifications and app notifications again.

Author | ch, passion for improvement.

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