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Annoying sync issues - Android

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‎10-23-2020 07:25

‎10-23-2020 07:25

I am having constant sync issues with my Android Phone (Huawei)

I am following usual support advice (restart the phone, restart Sense, clear cache etc...)

It works then maybe for a day and stops...

Why on earth is so hard for Fitbit to permanently fix this? I own couple smartwatches and bands (different brands: Honor, Huawei, Samsung, Google...) no issues with sync at all (EVER!!) Maybe Fitbit could at least take a look at other companies? How they do it???

Instead of giving us endless same, worthless advice

Best Answer
0 Votes
2 REPLIES 2

‎10-23-2020 10:53

‎10-23-2020 10:53

Is the device you are trying to sync to a supported device?

 

 

You can find a list of compatible devices here.

Best Answer

‎10-23-2020 11:26

‎10-23-2020 11:26

I'm having the same problem and my phone is definitely compatible. Its really annoying.

Best Answer